Windows 8 and 8.1 Forums


there was a problem resetting your pc no changes were made

  1. #1


    Posts : 16
    Windows 8.1

    there was a problem resetting your pc no changes were made


    I have alot of problems right now and normally i'd consider my self a power user always able to find a answer to things with the power google, but at this point i've haven't made one step closer to fixing my problem for the past 5 hours and i don't know what to try anymore!

    at this point i just want to reinstall windows but i can't i have no download media and if i download the tool from microsoft it just says i can use my cd key with the retail version yada yada yada.!

    I am very tired at this point and frustrated...

    i've tried sfc /scannow and other sh*t and nothing works...

    please someone point me in a new direction i can't open exe unless i'm in safe mode and i can't uninstall or anything it just hangs forever

      My System SpecsSystem Spec

  2. #2


    Posts : 1,720
    Windows 8.1 Pro


    Quote Originally Posted by Gigas View Post
    I have alot of problems right now and normally i'd consider my self a power user always able to find a answer to things with the power google, but at this point i've haven't made one step closer to fixing my problem for the past 5 hours and i don't know what to try anymore!

    at this point i just want to reinstall windows but i can't i have no download media and if i download the tool from microsoft it just says i can use my cd key with the retail version yada yada yada.!

    I am very tired at this point and frustrated...

    i've tried sfc /scannow and other sh*t and nothing works...

    please someone point me in a new direction i can't open exe unless i'm in safe mode and i can't uninstall or anything it just hangs forever
    Hi Gigas, welcome to Windows EightForums!

    We're here to help ya!
    Are you running a pre-installed Windows or retail?...
      My System SpecsSystem Spec

  3. #3


    Posts : 16
    Windows 8.1


    Pre-installed and no recovery disc or anything came with it only a cd key on the back of the laptop
      My System SpecsSystem Spec

  4. #4


    Posts : 1,720
    Windows 8.1 Pro


    Rats! You might have to order those recovery discs...
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8.1


    How about using a windows 7 machine to download the upgrade to 8.1 tool and then make a bootable media from it?
      My System SpecsSystem Spec

  6. #6


    Posts : 16
    Windows 8.1


    Yea i might, but i don't feel like that is an option right now, i have exams that i need working on and done by tuesday and nothing is working right now, can't access anything! Can't even create another user on this pc !
      My System SpecsSystem Spec

  7. #7


    Posts : 1,720
    Windows 8.1 Pro


    Can you post a few more details on what measures you've tried, maybe some screenshots of Disk Management, (if possible), etc.

    (scratch that in light of your last post)
      My System SpecsSystem Spec

  8. #8


    Posts : 16
    Windows 8.1


    Click image for larger version
    Well just tell me if should run anything that will maybe pinpoint the issue more, i dunno?


    EDIT: better screen maybe
    Click image for larger version

    I'm running low res because i'm in safemode right now
      My System SpecsSystem Spec

  9. #9


    Posts : 1,720
    Windows 8.1 Pro


    No luck with these options?

    Attachment 44129
      My System SpecsSystem Spec

  10. #10


    Posts : 16
    Windows 8.1


    Have tried them and no, no luck.

    Just tried again to make sure what errors they we're giving

    "Refresh or reset your pc" just gives me this message "There was a problem resetting/refreshing your computer, no changes were made"

    and in advanced options if i try system restore it gives me this error code 0x80070005
      My System SpecsSystem Spec

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there was a problem resetting your pc no changes were made
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