Windows 8 and 8.1 Forums


how to solve this document may be truncated or incomeplete

  1. #61


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by thebitw434 View Post
    Quote Originally Posted by Wynona View Post
    Quote Originally Posted by thebitw434 View Post
    1 year ago
    i transferred photos to my desktop
    and to my friend laptop
    the photos was clear and no purple lines in both my desktop and my friend laptop
    but last month when i was watching all my photos and then i discovered the purple lines i thought it's may be the monitor so i transfer some photos to my laptop but i saw the same purple line so i thought it's the camera but the same photos in my friend laptop does not have purple lines so this means photos got corrupted in my hard drive
    OK, I believe this is a self-built computer that either you had built or built yourself. Nice System, BTW. Since you've ruled out the monitor, it's very possible it's your video card.

    I'm going on the assumption that you built the computer, so in order to troubleshoot the video card, unplug the electrical cord from the back of the computer. For safety's sake, unplug everything else from the computer. Open the case and locate the video card, being sure it's unplugged from the monitor. Now, press down gently on the video card to be sure it's securely seated in the slot. While you're inside the case, clean out any cobwebs and/or dust bunnies you find. Now check all other connections, since it's easy to move things while inside.

    Now, before closing the case, hook everything back up and boot the computer. Using one of your SD cards with photos on it, create a Test folder and copy two or three photos to the desktop. Check to see if they're better than they've been.

    If this doesn't work, go to Device Manager and try updating the drivers or even uninstalling the drivers and letting Windows reinstall them.

    If none of these options work, your video card is most likely going out, as Broe said.
    how can video card made photos corrupted
    The video card is an integral part of your computer and controls graphics.

      My System SpecsSystem Spec

  2. #62


    Posts : 41
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by Wynona View Post
    Quote Originally Posted by thebitw434 View Post
    Quote Originally Posted by Wynona View Post

    OK, I believe this is a self-built computer that either you had built or built yourself. Nice System, BTW. Since you've ruled out the monitor, it's very possible it's your video card.

    I'm going on the assumption that you built the computer, so in order to troubleshoot the video card, unplug the electrical cord from the back of the computer. For safety's sake, unplug everything else from the computer. Open the case and locate the video card, being sure it's unplugged from the monitor. Now, press down gently on the video card to be sure it's securely seated in the slot. While you're inside the case, clean out any cobwebs and/or dust bunnies you find. Now check all other connections, since it's easy to move things while inside.

    Now, before closing the case, hook everything back up and boot the computer. Using one of your SD cards with photos on it, create a Test folder and copy two or three photos to the desktop. Check to see if they're better than they've been.

    If this doesn't work, go to Device Manager and try updating the drivers or even uninstalling the drivers and letting Windows reinstall them.

    If none of these options work, your video card is most likely going out, as Broe said.
    how can video card made photos corrupted
    The video card is an integral part of your computer and controls graphics.

    but the corrupted pictures in other devices still corrupted so how video card cause this
      My System SpecsSystem Spec

  3. #63


    Texas
    Posts : 1,022
    Windows 8.1


    Once corrupted, the photos cannot be repaired. That's why I asked if the photos are still on the SD card. If they are, you can probably copy them to your laptop and they will be fine. But you will never be able to take the pictures off your desktop and have them be correct until you correct what's wrong. Once copied to the laptop and you see that they're OK, then you can remove them from the SD card.

    Whether it's actually the video card, something caused the corruption. And unless you find the cause, you will never be able to view or edit photos on that computer again. Although I can tell you how to check things out, I cannot tell you how to fix the problem except to tell you to take it to a professional and have the computer and video card checked out.
      My System SpecsSystem Spec

  4. #64


    Posts : 41
    Windows 8.1 Pro 64-bit


    how i can back up photos to prevent the fine photos getting corrupted again
      My System SpecsSystem Spec

  5. #65


    Texas
    Posts : 1,022
    Windows 8.1


    Leave them on your SD card. Only copy them to another computer until you know they're OK. When you copy the photos, you make another copy of them and the original stays on the SD card.

    You can also buy an external hard drive and put them on there, but you should attach it to your laptop and not your desktop.

    If it were me, I would get a couple more SD cards for my cameras and leave the photos on the old ones until the computer is fixed.

    When you have your desktop checked out, have the SD slot/port checked too. I'm not too sure that it's bad, since you say you've downloaded photos from the Internet and they're also bad. But it doesn't hurt to check.
      My System SpecsSystem Spec

  6. #66


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Also a bad USB port or bad cable can be the issue. These things are hard to pin point down, without trial and error. Download Xubuntu 14.04 and run it as a Live-DVD. See if the issue still shows up in there when you download the photos. Try also going to another computer and see if the same thing shows up on there when you download the photos. If it does not. Then we can rule out the SD card, Camera and cables as suspect. We can then start pointing fingers at the Display drivers.

    I would though remove the current display driver and install the up to date one from the manufacturer website. Do not use the Microsoft Display driver.

    These things have a way of making you end up having the computer run your life for a couple of days to a week. I have been where I have stayed up two days straight working on issues. All due to I would find a solution and then find out that solution would not work.

    Also run a S.M.A.R.T. test on your hard drive, just to make sure that there is no problems.

    Can you post a video to Youtube and just share it here? That way we can see you going through all sequences and see first hand what you are seeing on your display. That would include taking a picture with the camera of something. Say a soda can or a picture of something on your wall.

    Without being there with you. We could keep this thread alive for months. Trying to figure out what is the culprit. We could guess GPU, RAM, bad Inverter on the monitor, bad SD card, bad USB cable, Bad Camera, etc..

    Lets get this to the end, then keep beating it to death.
      My System SpecsSystem Spec

  7. #67


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by broe23 View Post
    Also a bad USB port or bad cable can be the issue. These things are hard to pin point down, without trial and error. Download Xubuntu 14.04 and run it as a Live-DVD. See if the issue still shows up in there when you download the photos. Try also going to another computer and see if the same thing shows up on there when you download the photos. If it does not. Then we can rule out the SD card, Camera and cables as suspect. We can then start pointing fingers at the Display drivers.
    Hi Broe:

    He's copied photos from his SD card to his friend's laptop and there are no artifacts there; TheBit and I have pretty much ruled out the SD card, cameras and cables as the culprit.

    Quote Originally Posted by broe23 View Post
    I would though remove the current display driver and install the up to date one from the manufacturer website. Do not use the Microsoft Display driver.
    Yeah, I told him to go to Device Manager and update/uninstall drivers and let Windows reinstall them. Earlier, though, he told me his video card drivers are all up to date. Quite frankly, I would try both the Microsoft and AMD drivers. Thinking on it, though, it looks as if his video card is a bit long in the tooth, since mine is similar, except HD 8570 in an AMD system. Which brings another thought, although I won't credit it too much: The OP has an Intel CPU with an AMD graphics card; probably nothing to think on, but I've found stranger conflicts.

    Quote Originally Posted by broe23 View Post
    These things have a way of making you end up having the computer run your life for a couple of days to a week. I have been where I have stayed up two days straight working on issues. All due to I would find a solution and then find out that solution would not work.
    Well, I haven't stayed up all night, but I have worked on the problem in my dreams; found a couple of solutions there.

    Quote Originally Posted by broe23 View Post
    Also run a S.M.A.R.T. test on your hard drive, just to make sure that there is no problems.
    Ah, I didn't think of that; good thought.

    Quote Originally Posted by broe23 View Post
    Can you post a video to Youtube and just share it here? That way we can see you going through all sequences and see first hand what you are seeing on your display. That would include taking a picture with the camera of something. Say a soda can or a picture of something on your wall.
    Curious . . . what will that show that we wouldn't see in downloaded photos?

    Quote Originally Posted by broe23 View Post
    Without being there with you. We could keep this thread alive for months. Trying to figure out what is the culprit. We could guess GPU, RAM, bad Inverter on the monitor, bad SD card, bad USB cable, Bad Camera, etc..

    Lets get this to the end, then keep beating it to death.
    The real bottom line here, Broe, is that English doesn't seem to be TheBit's first language. Not a bad thing at all, but sometimes hard to get our thoughts (his and ours ) to run on the same wave length. As an aside, he's far smarter in the language area than I, since I only have the one language.
      My System SpecsSystem Spec

  8. #68


    Texas
    Posts : 1,022
    Windows 8.1


    Hi Again, TheBit

    Here's a link to a tutorial that will help you to diagnose your video card:

    Graphics Card Problems - Diagnose - Windows 7 Help Forums

    I hope this will help you see if there's something wrong with it. Although the tutorial starts off as Windows 7, it includes Windows 8.1 too.
      My System SpecsSystem Spec

  9. #69


    Posts : 41
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by Wynona View Post
    Hi Again, TheBit

    Here's a link to a tutorial that will help you to diagnose your video card:

    Graphics Card Problems - Diagnose - Windows 7 Help Forums

    I hope this will help you see if there's something wrong with it. Although the tutorial starts off as Windows 7, it includes Windows 8.1 too.
    Click image for larger version Click image for larger version
      My System SpecsSystem Spec

  10. #70


    Posts : 41
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by broe23 View Post
    Also run a S.M.A.R.T. test on your hard drive, just to make sure that there is no problems.
    Good idea
      My System SpecsSystem Spec

Page 7 of 9 FirstFirst ... 56789 LastLast
how to solve this document may be truncated or incomeplete
Related Threads
Document Flip? in Customization
So, I bought a pricey Logitech Matrix MX or Revolution mouse that (among other things) flips between the last two open programs (and, more specifically, the last-used document or file within that program). Fabulous--until I switched to Windows 8. Now that function doesn't work, and apparently can't...
please solve my this problem in General Support
See the attachment please
help me to solve Unexpected_Kernel_Mode_Trap in BSOD Crashes and Debugging
hi, what i have to do to solve the problem please!!
Help to solve this BSOD please in BSOD Crashes and Debugging
Yesterday, I got BSOD called something like watchdog and BlueScreenView tell me that the problem occurred by WudfPf.sys+8e3f09. Before I got this BSOD I'm using DiskWipe for cleaning my another SSD I don't know DiskWipe is the root of cause or not. So I would like you guys who ever got...
How create a document in General Support
I have not Office Tools (Words, PPT......) Before I used a free document Template given by Microsoft that I do not find anymore. Anyone tell me how can I create a document in Windows 8 ????? Thanks.
Solved Please help me to solve my BSOD in BSOD Crashes and Debugging
I was using windows 8 pro 32 bit. Recently I switched to 64 bit. Now I am getting DRIVER_IRQL_NOT_LESS_OR_EQUAL every now and then if I download something via torrent. It was ok when I was in 32 bit OS. I have a wimax usb modem (Beceem WU216). Is this causing the BSOD? Any solution? My...
How To Solve This Problem?? in BSOD Crashes and Debugging
10852 :cry:
Eight Forums Android App Eight Forums IOS App Follow us on Facebook