Windows 8 and 8.1 Forums


Windows 8.1 stuck at blue screen with cursor

  1. #1


    Posts : 3
    Windows 8.1

    Windows 8.1 stuck at blue screen with cursor


    Hi all! I'm typing this on mobile so excuse bad formatting.Anyway I recently upgraded to windows 8.1 from windows 7. Installation went fine and first time I loaded into windows perfectly. I only installed the following: killer enthernet driver and google chrome (also nobodies graphics driver)I reset my computer and it goes through the logo then goes into a blank blue screen where I can move my cursor.What I've tried: I can log into safe mode. Right now I am resetting the PC (file wipe). I can't seem to attach an image on mobile. If someone can tell me how that would be great.All help is appreciated thanks!
    Attached Thumbnails Attached Thumbnails image.jpg  
    Last edited by Wiznet; 19 May 2014 at 16:39.

      My System SpecsSystem Spec

  2. #2


    Posts : 3
    Windows 8.1


    Added the photo
      My System SpecsSystem Spec

  3. #3


    Just try to boot in safe mode and do a system restore to a restore point sometime before you installed your graphics driver. (might be a possible driver compatibility issue)
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8.1


    So it works now. However it seems to randomly bsod..
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by Wiznet View Post
    So it works now. However it seems to randomly bsod..
    What sort of error message are you getting?
      My System SpecsSystem Spec

  6. #6


    Posts : 1
    winstripped


    you may be able to get around this error without a huge overhaul if you are able to ctl+alt+del to get to the taskmanager, from here go to file menu>>run new task>>explorer.exe This worked on the system i had to look at but it had resulted from windows explorer crashing after a canceled copy using end task which killed explorer and for some reason explorer would not restart with the system until it was started again from this blue screen. PS: I realize this is long after the fact but for anyone else who comes looking.
    Last edited by quintazon; 16 Oct 2014 at 07:04. Reason: PS:
      My System SpecsSystem Spec

Windows 8.1 stuck at blue screen with cursor
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