Windows 8 and 8.1 Forums

error 0x80240031

  1. #1


    Posts : 2
    win 8

    error 0x80240031


    am trying to update from win 8 to 8.1 but after downloading 25% a error message comes on 0x80240031 i ran SFC in command prompt and it said windows resources protection found corrupt files . i then tried to run dism/online/cleanup-image/restorehealth but it couidn't run because it cant be found (i double checked the spelling ) tried running automatic repair and it couldn't fix the problem . what else can i do . i updated to win 8 pro from windows 7

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    When I look at your DISM command in your post it lacks the proper spaces.

    Look at this tutorial for some ideas:

    DISM - Fixing Component Store Corruption in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    win 8

    error 0x80240031


    i ran the dism /online /cleanup -image/restorehealth and it fixed everything i ran the sfc/scannow and it found no problems i tried downloading win 8.1 pro again same error what else can i try beside formatting the darn thing
      My System SpecsSystem Spec

  4. #4


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Were all Windows Updates installed before attempting to install the 8.1 update? Also, if you have a 3rd party AV program installed, temporarily disable it.
      My System SpecsSystem Spec

error 0x80240031
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