Windows 8 and 8.1 Forums


Laptop won't hibernate anymore

  1. #1


    Posts : 6
    Windows 8.1

    Laptop won't hibernate anymore


    Hello everybody, I'm brand new to the forum, not too tech savvy, and I'm experiencing a problem with my laptop. I noticed a (very long) thread that is exploring issues with Windows 8.1 not sleeping properly, and while I've also had issues putting my computer to sleep, I'm more concerned right now with its inability to hibernate. I've been having my laptop hibernate most nights since I got it last year, and it's been working fine (with the occasional shut down instead of hibernation) up until a few days ago. It will not hibernate anymore. I have every power option set to 'hibernate': it's supposed to go into hibernation automatically when I close the lid, push the power button, anything. I've also set up a shortcut on my desktop that used to put it into hibernation, but now, when I go to wake it up afterwards, I've found its has shut down and closed all my apps and documents. At first I thought I was waiting too long between sessions and it automatically shut down after 12 hours for example, as I've recently come home from college and I'm going longer between wake-ups, but last night I put it into 'hibernate' and an hour later tried waking it up only to find it had had shut down again.

    I've got Windows 8.1 but hibernate was working for weeks on it until recently. I've DEFINITELY got hibernate enabled in my power options, I've checked about a million times. I don't think I installed or changed anything around the time I started having these issues. Does anyone have any ideas? And please remember I'm completely new at computer stuff and my understanding of jargon is very limited, so simple instructions and questions would be appreciated! Thank you!

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Power Config is messed up. You can run an energy report with the Powercfg command in the Command Window. It also helps to know the manufacturer & model of the computer that this problem is going on with.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8.1


    Quote Originally Posted by broe23 View Post
    Power Config is messed up. You can run an energy report with the Powercfg command in the Command Window. It also helps to know the manufacturer & model of the computer that this problem is going on with.
    Thanks for answering. Would you mind explaining that a little? Do you mean in Command Prompt or am I looking at the wrong thing? I know it's a pain but steps or a link to somewhere with steps would be greatly appreciated.

    My computer is an Asus Atheros ar5b225, if you need any more information let me know.
      My System SpecsSystem Spec

  4. #4


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    That is not your model of your computer. That is your chipset model for your wireless adapter. As for your power profile. Yes they can get messed up. Command prompt is a "Terminal" window for Windows. It allows you to do things such as running ipconfig, powercfg, etc..
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8.1


    Oh, sorry, then would Q501LA be the model number? Like I said, you really have to assume I know nothing about computers. If I did you wouldn't find me here begging for help on what is probably a simple problem!

    Okay, I've got powercfg to open up the list of command prompts, but I'm not sure what to check from here. I understand I'm supposed to check my power profile or whatever, but I don't know which command will do exactly what you're talking about. I'd really appreciate a nod in the right direction!
      My System SpecsSystem Spec

  6. #6


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    The command will not fix your problem. Again the Energy report from Powercfg will allow you to see if there is something amiss. As for fixing it. You need to create a new Power Profile.
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Windows 8.1


    You might not believe it but I'm really trying my best here. Well, I managed to obtain an energy report - now the problem is that I can't open the file to view it! In both IE and Firefox I got a 'file not found' message. Any suggestions?

    Click image for larger version

    Here's what's going on.
      My System SpecsSystem Spec

  8. #8


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    That is because by default it is saved to the directory you are in. You have to save it in your Documents folder if you want to look at it. Open Explorer and look in System32 for the .htm* file and move it to your My Documents folder. Then you should be able to look at it.

    Or better yet. Just create a new power profile as I have stated twice already. On the good news though. Hibernate eats up valuable hard drive space when used. Majority of us just turn it off with the following command: powercfg /hibernate off .
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    Windows 8.1


    Thank you, I can see it just fine. Even if I don't need it right now I'm glad I know how to do it now.

    Well, I'd love to create a new power profile but as I've stated three times already, I don't know anything about computers and therefore I have no idea what that means. If you recommend not even using hibernate, then that's fine, I'll stop using it. But in that case I'd really like my sleep problems to be fixed, and while I saw the thread about issues with sleep and Windows 8.1, I've been having this problem with my computer not sleeping properly since it was still using Windows 8 and I just gave up trying to fix it long ago. If I remember correctly, the issue manifested itself very similarly to the one with hibernation, so I'd still like to try creating a new power profile to see if that helps anything. So, can you help me create a new power profile? Or should I just google it, is it easy to do?
      My System SpecsSystem Spec

  10. #10


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    If you are using the computer, you already know the basics. You need to go into Control Panel, then look for the shortcut for Power. Also if you look where the clock is. Since this is a laptop, there is a Battery icon down there. Right click on that icon and you will see a choice menu with power profiles.

    Most OEM's will load their own Power manager on laptops. That usually becomes a problem when Microsoft updates their AHCI stuff. Personally I would just turn off Hibernate and not use it. Microsoft has never gotten it right since XP SP3 came out.
      My System SpecsSystem Spec

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