Windows 8 and 8.1 Forums


windows 8.1 black screen after leaving it on

  1. #1


    Posts : 6
    windows 8

    windows 8.1 black screen after leaving it on


    No it's not the problem where I have a black screen after the reboot of the installation of windows 8.1

    I have the upgrade already but when i leave my laptop on after a few hours the screen turns black and it won't respond.

    I have to hard reset it every time it does this because the keyboard and mouse wont make the black screen go away.

    I tried searching for a solution but all of them were about the black screen after installation

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Usually related to a ACPI problem. You can go through the Events log and see if anything is showing out of the ordinary. Try updating the device driver for the GPU and see if that fixes it.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    windows 8


    Quote Originally Posted by broe23 View Post
    Usually related to a ACPI problem. You can go through the Events log and see if anything is showing out of the ordinary. Try updating the device driver for the GPU and see if that fixes it.
    i have these:

    The device MTP USB Device (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device in the shared process 1 more times before moving the device in its own process. Please contact the device manufacturer for more information about this problem.

    The driver detected a controller error on \Device\Harddisk1\DR2.

    The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
    {D63B10C5-BB46-4990-A94F-E40B9D520160}
    and APPID
    {9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
    to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
      My System SpecsSystem Spec

windows 8.1 black screen after leaving it on
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