Windows 8 and 8.1 Forums


Syncing Outlook Contacts with Phone via Outlook.com

  1. #1

    Syncing Outlook Contacts with Phone via Outlook.com


    I had to remove all of my contacts from my phone (reason is too long to explain) and now want to sync my contacts from Outlook to the phone via Outlook.com EAS. My concern is that when I start the sync process, the phone will send the empty contact list to Outlook, thereby wiping out all of my contacts. If this possibility exists, is there a way to ensure that the sync goes from Outlook to the phone only, and not the other way around? Thanks.

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  2. #2


    Posts : 467
    Windows 8 Pro


    I thought that if you manually added your account to the phone the contacts list for that account gets downloaded from that account and added to the phone.
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  3. #3


    Thanks Wullail. Things have gotten somewhat out of control between my phone and computer; many of the contacts on the phone now have someone else's number and email address, in addition to their own. It'll be awhile until I figure it out.
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  4. #4


    Posts : 25
    Win 8 Pro 64 bit


    When you do a hard reset all your contacts are pulled from Outlook.com. The Outlook.com contacts remain untouched. I've hard reset my phone a few times and have always been able to restore all my contacts. Log into Outlook.com and see if the contacts are ok there. If they are, restoring should be fairly simple.
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  5. #5


    Posts : 299
    Windows 8 Pro


    If you want to be sure your Outlook.com contacts are safe, you can export them to a file before you make any changes. Do this from Manage at the top of the People page.
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Syncing Outlook Contacts with Phone via Outlook.com
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