Windows 8 and 8.1 Forums

Random restarts?

  1. #21


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by andreah1 View Post
    I'll give it a whirl tonight and post my results...thanks!
    Whoops! I went back and edited, but you saw my post before I finished editing!

    This is funnnnnnnnnnyyyyyyyyy! Never had this happen before.

      My System SpecsSystem Spec

  2. #22


    Posts : 80
    Windows 8.1


    Will let you know, haha....I happened to be checking my email right when your message came thru!
      My System SpecsSystem Spec

  3. #23


    Posts : 80
    Windows 8.1


    HELP. In a major jam. Update was not in installed section and the troubleshooter said to contact Intel for the driver update. I don't know how i can get any more stupid but I downloaded it and now I have NO graphics. Computer restarted in the middle of installation and came up with black screen that says no hdmi cable. I tried plugging it into the on board graphics but still black. Tried a dvi plug instead but still nothing. HELP!
      My System SpecsSystem Spec

  4. #24


    Posts : 80
    Windows 8.1


    Update, SORRY for all this. I have removed the nvidia adapter and am able to "see" again. Afraid to put it back now. Could it have been ruined somehow by trying to install the update to the on board graphics? Ugh....this is driving me crazy.
      My System SpecsSystem Spec

  5. #25


    Posts : 2,627
    win8.1.1 enterprise


    i would try this (not saying it will work but i cant hurt to try )remove the nvida card ,and boot the computer with the monitor hooked to the onboard intel adapter ,windows should install drivers for the intel device ,and the computer should work with out issue, use the computer like this for awhile just to see how it behaves ,then shut down and reinstall the nvida card and reboot windows again should load driver for it .report back how things go
      My System SpecsSystem Spec

  6. #26


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by andreah1 View Post
    HELP. In a major jam. Update was not in installed section and the troubleshooter said to contact Intel for the driver update. I don't know how i can get any more stupid but I downloaded it and now I have NO graphics. Computer restarted in the middle of installation and came up with black screen that says no hdmi cable. I tried plugging it into the on board graphics but still black. Tried a dvi plug instead but still nothing. HELP!
    OMGoodness, Andreah! I'm so sorry you got into all this trouble.

    I see in your next post that you removed the nVidia card and you can "see" again.

    Am I correct in assuming the nVidia drivers are still intact? If so, and only if so, go to Control Panel>Device Manager>Display Adapters and look for the Intel built-in adapter. Right click on it and click on disable. Now power down (even if you have to press and hold the power button until the computer shuts down), plug the nVidia video card back in, connect the monitor to it and reboot. If I'd been thinking properly, I'd have told you to do this in the first place. Also, like Caper said, Windows should install/update the drivers for the nVidia card.

    Hopefully, you've now solved your problem.

    What I think has happened is that the two video sources are fighting for dominance and with both of them enabled, neither can win. I also think that when the Intel drivers didn't install correctly, it dropped back to the working drivers that were already installed.
      My System SpecsSystem Spec

  7. #27


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by caperjack View Post
    i would try this (not saying it will work but i cant hurt to try )remove the nvida card ,and boot the computer with the monitor hooked to the onboard intel adapter ,windows should install drivers for the intel device ,and the computer should work with out issue, use the computer like this for awhile just to see how it behaves ,then shut down and reinstall the nvida card and reboot windows again should load driver for it .report back how things go
    That's what she did, Caper. I think the final secret here is to disable the onboard video source before reinstalling the nVidia.
      My System SpecsSystem Spec

  8. #28


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by Wynona View Post
    Quote Originally Posted by caperjack View Post
    i would try this (not saying it will work but i cant hurt to try )remove the nvida card ,and boot the computer with the monitor hooked to the onboard intel adapter ,windows should install drivers for the intel device ,and the computer should work with out issue, use the computer like this for awhile just to see how it behaves ,then shut down and reinstall the nvida card and reboot windows again should load driver for it .report back how things go
    That's what she did, Caper. I think the final secret here is to disable the onboard video source before reinstalling the nVidia.
    opps my mistake ,balso i think the need to disable onboard device is old school ,and no necessary any more .but i couldbe wrong
      My System SpecsSystem Spec

  9. #29


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by caperjack View Post
    Quote Originally Posted by Wynona View Post
    Quote Originally Posted by caperjack View Post
    i would try this (not saying it will work but i cant hurt to try )remove the nvida card ,and boot the computer with the monitor hooked to the onboard intel adapter ,windows should install drivers for the intel device ,and the computer should work with out issue, use the computer like this for awhile just to see how it behaves ,then shut down and reinstall the nvida card and reboot windows again should load driver for it .report back how things go
    That's what she did, Caper. I think the final secret here is to disable the onboard video source before reinstalling the nVidia.
    opps my mistake ,balso i think the need to disable onboard device is old school ,and no necessary any more .but i couldbe wrong
    And you could be right, since it's been a loooooooooong time since I've had the problem. I made sure my motherboards didn't have onboard video when I did a new/rebuild.
      My System SpecsSystem Spec

  10. #30


    Posts : 80
    Windows 8.1


    Yes, that's exactly what I did, it's running fine with the onboard graphics, if I hadn't spent money a year or two ago on the nvidia I would just leave it as it is now. I installed the update (driver) that started all this problem so I should be ok now. When I have some time tonight or tomorrow I'm going to disable the onboard and put in the nvidia again, yes, all it's drivers are still there. Now, if I disable the onboard, what happens if the nvidia dies sometime in the future, should I make myself a note to re-enable the onboard (I'll totally forget that I can do that, lol)? Or will it automatically work if the nvidia is disabled in the future?
    You are right, I think they were both fighting against each other and they finally decided to both give up!
      My System SpecsSystem Spec

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