Windows 8 and 8.1 Forums


Clearing icons from desktop

  1. #1


    Posts : 4
    windows 8.1 64

    Clearing icons from desktop


    I have received a new laptop from HP to replace my original purchase which turned out to have a defective keyboard. I am in the process of clearing my personal info/history from the defective computer before returning it to HP.

    I have deleted all my files and have uninstalled all the programs that I installed. I also deleted the items shown in the "Desktop" directory (which were the shortcuts I created). That may have been a mistake because now I am attempting to clear the shortcut icons from the desktop, with no success! Since the files to which the shortcuts pointed have been deleted, I get a message telling me the file is no longer located in the "Desktop" directory (no kidding, I deleted it!). I can't delete them or even rename them or delete their names. I realize now that I should have deleted the shortcut icons before clearing the "Desktop" directory.

    These shortcuts don't link to anything, but because their names give an indication of my personal interests, I would prefer to have them removed. I could reformat the drive, but I assume HP would like to get the machine back complete with all files that they originally supplied with it. I really don't want to do a restore and start over clearing my info.

    Any suggestions?

      My System SpecsSystem Spec

  2. #2


    Posts : 4
    windows 8.1 64


    Sorry guys, I jumped the gun with my very first post. I restarted the computer and all the icons are gone!
      My System SpecsSystem Spec

  3. #3


    Make sure you delete all the System Restore points too, you'd be surprised how much stuff can be held there. You can also use Ccleaner to make sure other traces are cleaned up too.
      My System SpecsSystem Spec

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