word document protection problem

shaka

New Member
Messages
7
I open word 2007 and go to office button, prepare and encrypt document, and i inputted a password. this password works but after some days, the password is not working on the machine again, but if take the document to another machine it works accurately. the operating system of the machine that is giving me this problem is windows 7.
please help.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C855
    CPU
    intel(R) pentium(R) CPU 2020M
    Memory
    4.00GB
    Browser
    MOZILLA FIREFOX
    Antivirus
    norton 360
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