Windows 8 and 8.1 Forums


Can't use Metro interface after update

  1. #1


    Loulé, Algarve
    Posts : 52
    Windows 7 Home Premium x64

    Can't use Metro interface after update


    I ran into some really strange problems lately

    This morning, when I tried to shut my computer off, windows told me it had updates to install. So I did, turned it off and brought it with me to work. When I arrived and turned it on, I started getting some weird errors. First of all, as soon as I arrived to the desktop I got an explorer.exe error (can't remember what it said exactly, since it didn't happen every time I rebooted), and right after closing the error message I noticed I couldn't use the Metro interface. The sidebar didn't appear, clicking on the start button (desktop or keyboard) didn't do anything. It didn't even animate when I put the cursor over the button...

    After that I started browsing for a fix, and while I was doing it another error message popped up. This time it was NvTmru.exe, saying something like "this process is not meant to run on certain operating systems". I knew this was GPU driver related, so I immediately went to fix this one by reinstalling them. I noticed that uninstalling them through control panel didn't work, which was weird, so I downloaded a uninstaller application and installed the newest drivers successfully.

    After fixing the driver issue, the errors stopped appearing. I was happy at first, until I realized I still couldn't use the Metro interface. I tried doing a system restore, two days before this happened, and nothing. I tried running sfc /scannow, it found corrupt files but couldn't fix some of them. All of this started with an update, so it must've been that. What should I do? Please help.

    Thank you for your time.

      My System SpecsSystem Spec

  2. #2


    Loulé, Algarve
    Posts : 52
    Windows 7 Home Premium x64


    Could anyone please help me? I've tried everything, and can't seem to fix this.

    Thank you.
      My System SpecsSystem Spec

Can't use Metro interface after update
Related Threads
I love Windows 8, except of two things. Start menu changed to a fullscreen tablet friendly interface and also the tablet friendly interface. It's great for tablets. Not so great for desktops. I have Start8 to get back the old start menu, but I just want to Disable Metro now. Other than that,...
Hello, This is my very first post in this forum. I recently bought a Surface Pro 3 and I like to costumize my desktop as much as possible. That said, I wanted to ask if somebody could tell how to change the Metro interface color to white : 53355 As you can see, there is no white option,...
The Music App keeps crashing when I start it, in the events log it shows: Faulting application name: wwahost.exe, version: 6.2.9200.16420, time stamp: 0x505a9152 Faulting module name: ntdll.dll, version: 6.2.9200.16579, time stamp: 0x51637f77 Exception code: 0xc0000374 Fault offset:...
All applications metro interface works without problems, but all games fruit ninja style, jatpack joyride did not work. Game shows, and after a few seconds the game closes. And the computer returns to the Start menu. What could be the problem ? I was looking online and could not find an answer.
Solved Metro interface lockup. in General Support
I have three monitors connected up, sometimes when i open the metro screen via the windows key, it just freezes, i'm unable to close it or do anything with it, pressing the windows button does nothing either. I can still work on the other two screens however.S earching then clicking on files ALWAYS...
I find the fonts on my metro start screen aren't as crisp as I remember them being in previous versions of windows. I also can't seem to find a way to increase the font size in the Metro Mail app. Any suggestions?
Long-time Microsoft watchers like me are marveling at the company’s transformation. Slowly but surely, the siloed behemoth that once couldn’t get its desktop and mobile operating system teams to talk to each other is now starting to glide forward as one vast entity. The most visible refection...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook