Windows 8 and 8.1 Forums


File Explorer not working correctly with 8.1 Update

  1. #11


    Seattle
    Posts : 6
    Windows 8.1


    I don't understand how this happened, but I will explain what I did. As I indicated on my last post, even after I ran all of the suggested procedures DISM and then SFC -- File Explorer was still not working correctly. I was trying to get a remote connection to work for my Win 8.1 desktop by using Team Viewer. I installed it on both my Win 8.1 PC and on my iPad. I connected using Team Viewer from my iPad to my Win 8.1 PC and started MS Word, Excel, Outlook (email) to see how everything worked. It was fine and I tried opening File Explorer in my PC from my iPad. It opened and worked successfully much to my surprise. I then went to the room where my PC is and saw that File Explorer was opened. Using my mouse (on my PC) is closed File Explorer and re-opened several other folders. All worked. I then closed the remote connection and tried again and File Explorer continued to work correctly.
    After a couple of re-boots it is still operating as it should. I know it was not working correctly until I did the remote connection, but I don't understand why after connecting through Team Viewer, File Explorer seems to now be fixed. I am going to Mark this issue as closed. If anyone has an explanation as to why this is now functioning correctly, I would like to hear from you.
    Thanks for all of the suggestions and assistance in working through this issue.

      My System SpecsSystem Spec

  2. #12


    Posts : 2,627
    win8.1.1 enterprise


    another one of those weird wonder of windows .good luck with it
      My System SpecsSystem Spec

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File Explorer not working correctly with 8.1 Update
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