Windows 8 and 8.1 Forums

I am in a big mess

  1. #1


    Posts : 8
    win 8,1

    I am in a big mess


    This is my first post and I am in a big mess.

    Suddenly I cant access metro, apps, start menu, start button, I cant shut down computer, there is not run command box anymore

    what to do??

    What might cause this?

    I installed classic shell to use the similar start menu as WIN 7 but I uninstalled it completely.

    And still the start button is dead, apps are not accessable, any idea how to fix it?

    but everything else works fine..... all other programs, games, browser....

      My System SpecsSystem Spec

  2. #2


    Posts : 406
    W10 Pro X64


    aveross, welcome to EightForums. System restore point comes to mind. Have you rebooted?
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    win 8,1


    but how to access system restore, if I cant run any program, is there a shortcut anywhere in the system?
      My System SpecsSystem Spec

  4. #4


    Posts : 406
    W10 Pro X64


    I don't usually recommend it but press and hold the power button to shutdown, then see if reboot fixes it
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    win 8,1


    Quote Originally Posted by Dude View Post
    I don't usually recommend it but press and hold the power button to shutdown, then see if reboot fixes it
    of course this does not fix it

    btw you can access shutdown menu by alt + f4 just in case

    can I repair wind 8.1 and keep all the settings?
      My System SpecsSystem Spec

  6. #6


    Posts : 406
    W10 Pro X64


    Yes, look here

    Repair Install Windows 8
      My System SpecsSystem Spec

  7. #7


    Posts : 8
    win 8,1


    Quote Originally Posted by Dude View Post
    where to download it??

    I have serial key inside the bios, I dont have it on paper

    can you give me a direct link to win 8.1 iso?
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    win 8,1


    do you guys give here any good advice or just restart computer?

    I tried different restore points but always get a reply that it was not succesful because of antivirus was blocking some file...

    all i have is windows defender installed

    so how to disable that or run the win 8.1 in safe mode?

    I hope this is not the newbie forum
      My System SpecsSystem Spec

  9. #9


    Posts : 406
    W10 Pro X64


    No it is not. I will step out and let someone else help you
      My System SpecsSystem Spec

  10. #10


    Quote Originally Posted by aveross View Post
    do you guys give here any good advice or just restart computer?

    I tried different restore points but always get a reply that it was not succesful because of antivirus was blocking some file...

    all i have is windows defender installed

    so how to disable that or run the win 8.1 in safe mode?

    I hope this is not the newbie forum

    Have you ever had other AV installed? Perhaps a remnant of that or a firewall rule that is blocking.

    Create Bootable USB or DVD with Windows 8 ISO

    I suggest from now on you tone down the attitude otherwise you won't get any help.
      My System SpecsSystem Spec

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I am in a big mess
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