Windows 8 and 8.1 Forums


8.1 metro won't print but works perfect in desktop

  1. #1


    Posts : 7
    win 8.1

    8.1 metro won't print but works perfect in desktop


    This happens on 3 machines I own.

    Using win 8 I could see all my printers under metro but when I select one (say from iexplorer) I get "there was a problem connection to the printer." I get this no matter what I select, printers, Adobe Pro Creator, Microsoft XPS creator...

    When I use Desktop, PERFECT.

    When I updated to 8.1 it all started working! Then one day mysteriously stopped on all machines.

    8.1 update did not resolve it.

    Any and all help would be appreciated. Microsoft support spent 3 hours trying to figure it out and refunded my money

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    There are issues with Metro that no one can figure out. That is why most of us stay in the Desktop mode. As for the rep at MS. Those are Tier I, or low level reps. You may have to send an email about the issue to the engineers at Redmond.
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    win 8.1


    And how do I do that?
      My System SpecsSystem Spec

  4. #4


    Posts : 2,627
    win8.1.1 enterprise


    have to say I rarely use metro IE ,just went looking and I can even find any where to click print ,to find the printers
      My System SpecsSystem Spec

  5. #5


    Hello, mtollin. Welcome to Windows EightForums.

    What exactly did Microsoft support say? Did they do this remotely on your desktop?

    What brands and models PC and printer do you have? Is the printer wired or WiFi?

    Did you contact your PC OEM or printer manufacturer?
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by broe23 View Post
    There are issues with Metro that no one can figure out. That is why most of us stay in the Desktop mode. As for the rep at MS. Those are Tier I, or low level reps. You may have to send an email about the issue to the engineers at Redmond.
    Simply not true. Most here do not stay on the desktop. We use Store apps all the time.

    It’s been three hours since the OP has been looking for an answer to your suggestion on emailing. Why don’t you follow up on it?
      My System SpecsSystem Spec

  7. #7


    Quote Originally Posted by caperjack View Post
    have to say I rarely use metro IE ,just went looking and I can even find any where to click print ,to find the printers
    Charms Bar > Devices > Print.

    Charms Bar > Settings > Help (Specific for individual apps within their Charms) > Read.
    Last edited by HippsieGypsie; 12 Apr 2014 at 20:24.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by HippsieGypsie View Post
    Quote Originally Posted by caperjack View Post
    have to say I rarely use metro IE ,just went looking and I can even find any where to click print ,to find the printers
    Charms Bar > Devices > Print.

    Charms Bar > Settings > Help (Specific for individual apps within their Charms) > Read.
    thank you for that answer .
    never even thought to look there ,i rarely use metro,except maybe a weather station and live radio
      My System SpecsSystem Spec

  9. #9


    Quote Originally Posted by caperjack View Post
    Quote Originally Posted by HippsieGypsie View Post
    Quote Originally Posted by caperjack View Post
    have to say I rarely use metro IE ,just went looking and I can even find any where to click print ,to find the printers
    Charms Bar > Devices > Print.

    Charms Bar > Settings > Help (Specific for individual apps within their Charms) > Read.
    thank you for that answer .
    never even thought to look there ,i rarely use metro,except maybe a weather station and live radio
    YW. Modern/Metro is mostly about the Charms Bars specific to the screen one is viewing. Once one learns Charms the rest is a breeze.
      My System SpecsSystem Spec

  10. #10


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    I am not in here all of the time. I only check the site once or twice a day. As for using Metro apps. I set my son up with Metro Mix from Stardock Software, when I purchased Start8 for him. He has no problems using it to run Metro apps inside the Desktop.

    I would say that 99% of the time. He is using Desktop mode to use Google Docs, for writing school papers.
      My System SpecsSystem Spec

Page 1 of 4 123 ... LastLast
8.1 metro won't print but works perfect in desktop
Related Threads
So a while back I bought a corsair M90 because I loved the feel of it, however, I immediately regretted my decision. I ran into one specific error which was that my computer would not recognize it. It kept giving me "USB device not recognized" even when I try different ports. I can't even set up or...
So what's been happening is that my desktop and file explore will freeze for 4 or 5 seconds, never counted. but a short time anyways. but yet i can still use my chrome and run a game and switch back and forth between programs just fine. and after it happens once, it doesn't seem to happen again...
I just upgraded a Win 7 64 PC to Win 8 64. Internet/IE works fine in desktop mode. When I'm in Metro mode, IE, weather panel, news, etc. all don't have an internet connection. There is some data in those panels though, so it's getting information somehow. Store let me install and app...
I've tried right clicking, anything I would do normally to print a page / email, and see no option to do so.
Solved Print from Metro in Software and Apps
After bringing up I.E. from a Metro tile, and loading an article that is to be printed I hit <WIN-K> to display Devices. But none is shown. Instead, this message: "nothing can be sent from the Desktop." Tutorials on printing from Metro apps state that a list of devices should appear. For...
canon mp190 - win8 driver installed. The printer is registered in "devices" in "pc-settings". But it does NOT show if I select "devices" via charms (nor does any of my other devices - for that matter ). Result - I can print from desktop but NOT from "metro" I have tried reinstalling the...
Hi there this little trick STILL works in W8 RP. If you want the standard RDP --= not the stupid Metro version then simply at the command line - normal user -- not as an administrator enter the command mstsc.exe You get all the options back including the remote computers desktop themes etc...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook