Windows 8 and 8.1 Forums


8.1 metro won't print but works perfect in desktop

  1. #31


    Quote Originally Posted by broe23 View Post
    Ctrl-P is what you would use for those apps that allow printing.
    How does this in any way help the OP solve his/her problem? Do you post just for the sake of posting?

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  2. #32


    Posts : 7
    win 8.1


    Quote Originally Posted by HippsieGypsie View Post
    mtollin, what brand printer do you have?

    Quote Originally Posted by mtollin View Post
    Are you kidding? Been searching since it broke and you obviously can't read. Yes I know not all apps are supported but I used IExplorer as an example and it is supported. And it work before and it does work on other machines. I was hoping for a fix before I reinstall 4 machines only to watch them stop printing again. I came here for help not to be berated by someone who obviously doesn't know how to fix it.
    He can speak for himself, but Iím sure Mystere was directing that at Broe23 since itís right after his post. It had nothing to do with you. He is a forum friend of mine who came to my defense. He is one of the most brilliant computer IT Pros on this forum. He is all for Modern/Metro whereas some are not as you can see. I apologize that you are reading this squabble going on, especially when youíre having problems.

    Quote Originally Posted by mtollin View Post
    Yes thank you. This is the screen I use to get for apps that do support printing. I can no longer get it but the drivers work in Desktop.
    Iíll assume you are directing this at my post #23, since you refer to a screen. The option for me to print within Modern/Metro actually happens via HPís Store app and I cannot print within that environment until that app is installed. I'm assuming this is true for all brands, but I may be wrong. I don't think it has anything to do with MS, but rather printer manufacturers writing proper software. I'm thinking there is a Win32 driver for the system (desktop), but there needs to be a Store app that configures the system to print within Modern/Metro. Iíll assume you have that app installed since it worked at one time.

    The app may have installed without you knowing. It should be listed in your All Apps. Here are a few options to try if you have not already:

    Uninstall and reinstall the app or the whole driver for your printer.

    App Troubleshooter:
    Windows Store Apps Troubleshooter - Fix Apps in Windows 8

    DISM to Fix Component Store Corruption:
    DISM - Fixing Component Store Corruption in Windows 8

    Try running scannow at least three times:
    SFC /SCANNOW Command - Run in Windows 8
    I want to thank you for helping me. This topic is all over the Microsoft forums and Microsoft hasn't addressed it. The first to figure it out will be smarter than Microsoft engineers. I'm not the only one suffering from it.

    The printers under ctrl P are HP L7780, Quicken pdf creator, Adobe PDF creator, Microsoft XPS creator. I get same error no matter what I attempt to print to.

    I have re-installed Adobe Professional, HP L7780 and Quicken. I'll have to research how to re-install XPS. Every time Desktop printing returns, but I still can't print from support apps in Metro. They all appear under Metro Devices as available and ON LINE. I have tried using an after market antivirus thinking it would reset permissions for Fire wall, did not help and uninstalled, turned off fire walls, nope, new user, changed to local user not logged in user, rebooted to diagnostic mode, limited services mode, nope didn't help.

    I agree that some type of functionality is either broken, blocked or not installed properly from the App store. Question is, how to repair it or find the appropriate apps and force a re-install. The printers aren't listed as far as I can tell on the app store. What I fear most is re-installing from scratch all machines then watching it "break" again.

    Again, thanks for the help.
      My System SpecsSystem Spec

  3. #33


    You're quite welcome. This is quite the challenge. The way I see it is that it worked at one time, so we know it works. The real problem lies in that something breaks it. That's what we need to find. Modern/Metro and networking? I dunno. All I know is that it works on my individual non-networked machine.

    Sorry I don't have an answer for you other than what I've posted already. I'll surely post if I come across something else. Good luck to you.
      My System SpecsSystem Spec

  4. #34


    Posts : 2,627
    win8.1.1 enterprise


    hi,I don't have many apps install right now but ones I do say this cant print yet,only one have that I thought might print was a cookbook app. I just printed from IE to a printer on my network [only 2 computers and printer is hooked up to my wife's computer ]with out issue .

    you likely all ready did this ,but did you go to control panel ,devices and printers, and set the printer to default
    Last edited by caperjack; 14 Apr 2014 at 11:37.
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  5. #35


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by broe23 View Post
    If you took the time to do a search HG. You will find that this is a known issue that MS does not allow printing from Metro Apps (at least the majority). Who knows why, you would have to talk to the engineers at MS.

    See How To Print From Within Metro App in Windows 8 ( Video Tutorial ) : Blogsolute This was discussed in 2012. Print from Metro
    ok, I did a quick read and didn't see it discussing a problem with printing with metro ,just not all apps offer print feature ,and just more steps than [than not that, correction wrong word ] we are use to with desktop mode
    Last edited by caperjack; 14 Apr 2014 at 12:42.
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  6. #36


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by mtollin View Post
    And how do I do that?
    you call Microsoft tech support and tell them you already discussed the issue with them with no resolve and would like to talk to some in tier 1 support
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  7. #37


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Quote Originally Posted by caperjack View Post
    Quote Originally Posted by mtollin View Post
    And how do I do that?
    you call Microsoft tech support and tell them you already discussed the issue with them with no resolve and would like to talk to some in tier 1 support
    You do realize that Tier 1 is the first people you talk to, that do nothing but read scripts.

    All MS is going to tell the OP. Is the same that has already been explained. Also btw. There are not extra steps when doing stuff in the Desktop.
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  8. #38


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by broe23 View Post
    Quote Originally Posted by caperjack View Post
    Quote Originally Posted by mtollin View Post
    And how do I do that?
    you call Microsoft tech support and tell them you already discussed the issue with them with no resolve and would like to talk to some in tier 1 support
    You do realize that Tier 1 is the first people you talk to, .
    yeah my booboo, tell them you want to talk to there supervisor ,
    large Microsoft call cent about 45 minutes from me ,maybe I could run over and ask them lol
      My System SpecsSystem Spec

  9. #39


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by broe23 View Post
    . Also btw. There are not extra steps when doing stuff in the Desktop.
    not what I said, I said, they said, that metro has more steps to print something , than what users are use to, in desktop mode

    edit correction I use the wrong word I used that instead of than ,sorry to confuse anyone
      My System SpecsSystem Spec

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8.1 metro won't print but works perfect in desktop
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