Windows 8 and 8.1 Forums


Laptop charging but charge % staying the same?

  1. #1


    Posts : 3
    Windows 8.1

    Laptop charging but charge % staying the same?


    Hello,

    I got a new laptop about 3 weeks ago or so and just today I noticed that it was charging but stuck at 95%

    I took the charger out let it drain down to 58% then put it back in again only to see that it's doing the exact same thing but now stuck on 58%

    I'm scared to drain the battery now

    Any help is appreciated thanks


    Computer Type Laptop
    System Manufacturer/Model Number PC-Specialist/Clevo P151SM1
    OS Windows 8.1
    CPU i7-4700MQ
    Motherboard Notebook P15SM (SOCKET 0)
    Memory 8.00GB Dual-Channel DDR3 @ 798MHz (9-9-9-27)
    Graphics Card Intel HD Graphics 4600 (CLEVO/KAPOK Computer) 3071MB NVIDIA GeForce GTX 770M (CLEVO/KAPOK Computer)
    Sound Card Realtek High Definition Audio
    Monitor(s) Displays Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution 1920x1080@60Hz
    PSU Chicony 120W
    Case Clevo

    Hard Drives 698GB Western Digital WDC WD7500BPKX-00HPJT0 (SATA)
    Last edited by Robwan; 11 Apr 2014 at 17:05.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,130
    Windows 8.0 x64


    I would search their support forums looking for similar complaints. If you find a bunch perhaps it's a bad piece of hardware. I don't know your terms of purchase but I would guess there's a good chance you could make them take it back within 30 days. So I'd find out if there's some fault with that model before that time.
      My System SpecsSystem Spec

  3. #3


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    First off it helps to know the Manufacturer & model of the laptop, what OS you are running.
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8.1


    Hey thanks for the replies, the company i got it from have a forum so I am waiting for a response on there, however I will also try draining the battery completely as I have heard this can fix it.

    The make and spec should all be in my profile .
      My System SpecsSystem Spec

  5. #5


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Quote Originally Posted by Robwan View Post
    Hey thanks for the replies, the company i got it from have a forum so I am waiting for a response on there, however I will also try draining the battery completely as I have heard this can fix it.

    The make and spec should all be in my profile .
    So basically you are just wasting our time. The majority of us do not look at the profiles. That is why we ask for it in a forum post.
      My System SpecsSystem Spec

  6. #6


    Posts : 151
    Win8 Pro


    Try this tiny freeware app from Nirsoft - BatteryInfoView - View battery information on laptops / netbooks
    It doesn't require installation or anything, just download and run it - the problem could just be software related
      My System SpecsSystem Spec

  7. #7


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Quote Originally Posted by lastof View Post
    Try this tiny freeware app from Nirsoft - BatteryInfoView - View battery information on laptops / netbooks
    It doesn't require installation or anything, just download and run it - the problem could just be software related
    Why do that. All you have to do is use "Powercfg /energy" in a command window to run an energy report.
      My System SpecsSystem Spec

  8. #8


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there

    Try Removing the battery completely for around 30 mins. Then replace and see if it has the same fault. If it does return the laptop as it's then obviously faulty -- might only be a defective battery - a lot of batteries are "Smart" - with a bit of software in them to control charging etc. However it's up to the RETAILER to change it -- and as it's relatively new you DON'T NEED "EXTENDED WARRANTIES" - the retailer / manufacturer is responsible for at least 12 months -- or possibly 24 months.

    HINT : If you paid with a Credit Card and can't get satisfaction from the retailer you CAN get back the price of the laptop from your Credit card - at least in the EU / EEA countries. This doesn't apply to debit card transactions though.

    Cheers
    jimbo
      My System SpecsSystem Spec

  9. #9


    Posts : 3
    Windows 8.1


    cool, thanks guys for all your advice, That battery seems to be ok now, and working fine, but I'm sure the problem will return so ill be sure to try all solutions here .

    So basically you are just wasting our time. The majority of us do not look at the profiles. That is why we ask for it in a forum post.

    Apologies, but I didn't see any reason to list my specs in the post when it's very easy to click the drop down button in the bottom left of every users post which says 'My system specs'. I will update the post anyway.
      My System SpecsSystem Spec

  10. #10


    Posts : 2,130
    Windows 8.0 x64


    Apologies, but I didn't see any reason to list my specs in the post when it's very easy to click the drop down button in the bottom left of every users post which says 'My system specs'.
    That's the proper way. It will be there handy if you start another thread. Thanks for filling in the info.
      My System SpecsSystem Spec

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