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Windows 8.1 Update 1, PC Settings, PC and Devices crash
Hi
Just updated to Update 1 on Win 8.1 on two machines. When I open the PC Settings App from Start Screen or Taskbar all the options are ok except PC and devices. When I select this on the app menu the app crashes back to the desktop. Anyone suggest a fix I suspect it's the new Drive Manager in that menu option. Other machine works fine with this option. Any Fixes?
Tim
OS
Windows 8.1 Pro
Computer type
PC/Desktop
System Manufacturer/Model
MSI MS7360
CPU
Intel E8400 (Wolfdale)
Motherboard
MS 7360 P35 V1.0
Memory
4 GB
Graphics Card(s)
MSI Geforce GT610
Sound Card
Realtek Onboard
Monitor(s) Displays
Dell 19" Widescreen
Screen Resolution
1920 x 1080
Hard Drives
3 x 500 GB Hitachi and Seagate Drives
PSU
Corsair 500W
Case
Generic
Cooling
2 case fans, Artic CPU Cooler
Keyboard
Logitech G19
Mouse
MS Comfort 4500
Internet Speed
19 mbps
Browser
Firefox
Antivirus
MS Defender
Further investigation shows that if I create a new local account the app works fine and I can access the Device Settings etc. I tried deleting my main MS account off the machine and re-creating it but got myself in a bit of a mess so restored from a system image a few days ago. Is there a troubleshooting list somewhere. I seem to have found it on this site the other day but lost it again?
OS
Windows 8.1 Pro
Computer type
PC/Desktop
System Manufacturer/Model
MSI MS7360
CPU
Intel E8400 (Wolfdale)
Motherboard
MS 7360 P35 V1.0
Memory
4 GB
Graphics Card(s)
MSI Geforce GT610
Sound Card
Realtek Onboard
Monitor(s) Displays
Dell 19" Widescreen
Screen Resolution
1920 x 1080
Hard Drives
3 x 500 GB Hitachi and Seagate Drives
PSU
Corsair 500W
Case
Generic
Cooling
2 case fans, Artic CPU Cooler
Keyboard
Logitech G19
Mouse
MS Comfort 4500
Internet Speed
19 mbps
Browser
Firefox
Antivirus
MS Defender
Fixed
Apparently the Lock Screen doesn't like the local OneDrive folder for its pictures and looks in the old location I originally had my pictures (on XP) which was G:\User\Documents\Pictures. Once I copied the pictures folder back to the original install location (Win 8) no more app crash.
regards
Tim
OS
Windows 8.1 Pro
Computer type
PC/Desktop
System Manufacturer/Model
MSI MS7360
CPU
Intel E8400 (Wolfdale)
Motherboard
MS 7360 P35 V1.0
Memory
4 GB
Graphics Card(s)
MSI Geforce GT610
Sound Card
Realtek Onboard
Monitor(s) Displays
Dell 19" Widescreen
Screen Resolution
1920 x 1080
Hard Drives
3 x 500 GB Hitachi and Seagate Drives
PSU
Corsair 500W
Case
Generic
Cooling
2 case fans, Artic CPU Cooler
Keyboard
Logitech G19
Mouse
MS Comfort 4500
Internet Speed
19 mbps
Browser
Firefox
Antivirus
MS Defender
I had several apps do this as well, but I just uninstalled them and then reinstalled them to get them working again, no new user account required.
OS
Windows 8.1 Pro 64 bit
Computer type
PC/Desktop
CPU
Intel i5 3570K
Motherboard
ASRock Z77 Extreme4
Memory
8 Gb
Graphics Card(s)
Intel HD 4000
Sound Card
On board
You cant uninstall PC Settings its an app bug.
OS
Windows 8.1 Pro
Computer type
PC/Desktop
System Manufacturer/Model
MSI MS7360
CPU
Intel E8400 (Wolfdale)
Motherboard
MS 7360 P35 V1.0
Memory
4 GB
Graphics Card(s)
MSI Geforce GT610
Sound Card
Realtek Onboard
Monitor(s) Displays
Dell 19" Widescreen
Screen Resolution
1920 x 1080
Hard Drives
3 x 500 GB Hitachi and Seagate Drives
PSU
Corsair 500W
Case
Generic
Cooling
2 case fans, Artic CPU Cooler
Keyboard
Logitech G19
Mouse
MS Comfort 4500
Internet Speed
19 mbps
Browser
Firefox
Antivirus
MS Defender
Now its crashing when I select Devices in PC and Devices. Tried sfc /scannow but it said it couldnt repair files. Any clues how to repair?
OS
Windows 8.1 Pro
Computer type
PC/Desktop
System Manufacturer/Model
MSI MS7360
CPU
Intel E8400 (Wolfdale)
Motherboard
MS 7360 P35 V1.0
Memory
4 GB
Graphics Card(s)
MSI Geforce GT610
Sound Card
Realtek Onboard
Monitor(s) Displays
Dell 19" Widescreen
Screen Resolution
1920 x 1080
Hard Drives
3 x 500 GB Hitachi and Seagate Drives
PSU
Corsair 500W
Case
Generic
Cooling
2 case fans, Artic CPU Cooler
Keyboard
Logitech G19
Mouse
MS Comfort 4500
Internet Speed
19 mbps
Browser
Firefox
Antivirus
MS Defender
Think I fixed it, did DISM restorehealth, then sfc scannow and it seems to be ok now.
OS
Windows 8.1 Pro
Computer type
PC/Desktop
System Manufacturer/Model
MSI MS7360
CPU
Intel E8400 (Wolfdale)
Motherboard
MS 7360 P35 V1.0
Memory
4 GB
Graphics Card(s)
MSI Geforce GT610
Sound Card
Realtek Onboard
Monitor(s) Displays
Dell 19" Widescreen
Screen Resolution
1920 x 1080
Hard Drives
3 x 500 GB Hitachi and Seagate Drives
PSU
Corsair 500W
Case
Generic
Cooling
2 case fans, Artic CPU Cooler
Keyboard
Logitech G19
Mouse
MS Comfort 4500
Internet Speed
19 mbps
Browser
Firefox
Antivirus
MS Defender
Missing my GIF avatars:(
Pro User
You could try repairing PC settings by opening an Admin Command Prompt and copy & paste this in
Code:
[COLOR=#333333][FONT=Verdana]powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\ImmersiveControlPanel\AppxManifest.xml[/FONT][/COLOR][FONT=Verdana][COLOR=#333333][/COLOR][/FONT]
OS
Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
Computer type
PC/Desktop
System Manufacturer/Model
Cliff's Black & Blue Wonder
CPU
Intel Core i9-9900K
Motherboard
ASUS ROG Maximus X Hero
Memory
32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
Graphics Card(s)
ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
Sound Card
(1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
Monitor(s) Displays
BenQ BL2711U(4K) and a hp 27vx(1080p)
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
C: Samsung 960 EVO NVMe M.2 SSD
E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
G: System Images -> HDD Seagate Barracuda 2TB
PSU
Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
Case
hanteks Enthoo Pro TG
Cooling
Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
Keyboard
Trust GTX THURA
Mouse
Trust GTX 148
Internet Speed
25+/5+ (+usually faster)
Browser
Edge; Chrome; IE11
Antivirus
Windows Defender of course & Malwarebytes Anti-Exploit as a
Other Info
Router: FRITZ!Box 7590 AX V2
Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
Well the success was short lived. It is doing it again, As soon as a goto Devices the window minimizes and when I open it again it restarts PC settings. Tried the Poweshell command but the problem remains, I wonder if it is one of the connected devices?
OS
Windows 8.1 Pro
Computer type
PC/Desktop
System Manufacturer/Model
MSI MS7360
CPU
Intel E8400 (Wolfdale)
Motherboard
MS 7360 P35 V1.0
Memory
4 GB
Graphics Card(s)
MSI Geforce GT610
Sound Card
Realtek Onboard
Monitor(s) Displays
Dell 19" Widescreen
Screen Resolution
1920 x 1080
Hard Drives
3 x 500 GB Hitachi and Seagate Drives
PSU
Corsair 500W
Case
Generic
Cooling
2 case fans, Artic CPU Cooler
Keyboard
Logitech G19
Mouse
MS Comfort 4500
Internet Speed
19 mbps
Browser
Firefox
Antivirus
MS Defender
Missing my GIF avatars:(
Pro User
How about the desktop version? Do you have any problems accessing it? It can be slow loading sometimes depending on how many devices are connected. Also any yellow flags
warn
in device manager?
OS
Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
Computer type
PC/Desktop
System Manufacturer/Model
Cliff's Black & Blue Wonder
CPU
Intel Core i9-9900K
Motherboard
ASUS ROG Maximus X Hero
Memory
32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
Graphics Card(s)
ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
Sound Card
(1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
Monitor(s) Displays
BenQ BL2711U(4K) and a hp 27vx(1080p)
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
C: Samsung 960 EVO NVMe M.2 SSD
E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
G: System Images -> HDD Seagate Barracuda 2TB
PSU
Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
Case
hanteks Enthoo Pro TG
Cooling
Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
Keyboard
Trust GTX THURA
Mouse
Trust GTX 148
Internet Speed
25+/5+ (+usually faster)
Browser
Edge; Chrome; IE11
Antivirus
Windows Defender of course & Malwarebytes Anti-Exploit as a
Other Info
Router: FRITZ!Box 7590 AX V2
Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
Two devices with yellow flags which I have removed. Desktop version works fine, but still PC settings devices crashes out. I have tried my other machine a desktop also and that sometimes crashes out too.
OS
Windows 8.1 Pro
Computer type
PC/Desktop
System Manufacturer/Model
MSI MS7360
CPU
Intel E8400 (Wolfdale)
Motherboard
MS 7360 P35 V1.0
Memory
4 GB
Graphics Card(s)
MSI Geforce GT610
Sound Card
Realtek Onboard
Monitor(s) Displays
Dell 19" Widescreen
Screen Resolution
1920 x 1080
Hard Drives
3 x 500 GB Hitachi and Seagate Drives
PSU
Corsair 500W
Case
Generic
Cooling
2 case fans, Artic CPU Cooler
Keyboard
Logitech G19
Mouse
MS Comfort 4500
Internet Speed
19 mbps
Browser
Firefox
Antivirus
MS Defender