Windows 8 and 8.1 Forums


Windows 8.1 Update 1, PC Settings, PC and Devices crash

  1. #1


    UK
    Posts : 150
    Windows 8.1 Pro

    Windows 8.1 Update 1, PC Settings, PC and Devices crash


    Hi

    Just updated to Update 1 on Win 8.1 on two machines. When I open the PC Settings App from Start Screen or Taskbar all the options are ok except PC and devices. When I select this on the app menu the app crashes back to the desktop. Anyone suggest a fix I suspect it's the new Drive Manager in that menu option. Other machine works fine with this option. Any Fixes?

    Tim

      My System SpecsSystem Spec

  2. #2


    UK
    Posts : 150
    Windows 8.1 Pro


    Further investigation shows that if I create a new local account the app works fine and I can access the Device Settings etc. I tried deleting my main MS account off the machine and re-creating it but got myself in a bit of a mess so restored from a system image a few days ago. Is there a troubleshooting list somewhere. I seem to have found it on this site the other day but lost it again?
      My System SpecsSystem Spec

  3. #3


    UK
    Posts : 150
    Windows 8.1 Pro


    Fixed



    Apparently the Lock Screen doesn't like the local OneDrive folder for its pictures and looks in the old location I originally had my pictures (on XP) which was G:\User\Documents\Pictures. Once I copied the pictures folder back to the original install location (Win 8) no more app crash.



    regards



    Tim
      My System SpecsSystem Spec

  4. #4


    Posts : 31
    Windows 8.1 Pro 64 bit


    I had several apps do this as well, but I just uninstalled them and then reinstalled them to get them working again, no new user account required.
      My System SpecsSystem Spec

  5. #5


    UK
    Posts : 150
    Windows 8.1 Pro


    You cant uninstall PC Settings its an app bug.
      My System SpecsSystem Spec

  6. #6


    UK
    Posts : 150
    Windows 8.1 Pro


    Now its crashing when I select Devices in PC and Devices. Tried sfc /scannow but it said it couldnt repair files. Any clues how to repair?
      My System SpecsSystem Spec

  7. #7


    UK
    Posts : 150
    Windows 8.1 Pro


    Think I fixed it, did DISM restorehealth, then sfc scannow and it seems to be ok now.
      My System SpecsSystem Spec

  8. #8



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    You could try repairing PC settings by opening an Admin Command Prompt and copy & paste this in
    Code:
    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\ImmersiveControlPanel\AppxManifest.xml
      My System SpecsSystem Spec

  9. #9


    UK
    Posts : 150
    Windows 8.1 Pro


    Well the success was short lived. It is doing it again, As soon as a goto Devices the window minimizes and when I open it again it restarts PC settings. Tried the Poweshell command but the problem remains, I wonder if it is one of the connected devices?
      My System SpecsSystem Spec

  10. #10



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    Click image for larger version
    How about the desktop version? Do you have any problems accessing it? It can be slow loading sometimes depending on how many devices are connected. Also any yellow flags() in device manager?
      My System SpecsSystem Spec

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Windows 8.1 Update 1, PC Settings, PC and Devices crash
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