Wireless adaptor not recognized in new installation

DDusky

New Member
Messages
1
Installed windows 8 on blank HD. Version was enterprise. Went through installation process, then discover that the wireless adaptor (laptop, built in) wasn't being recognized FULL stop by windows. I tried a few things. In the device manager, the wireless adaptor is not shown. However, after updating the device list, it shows one unknown device. I looked through the preloaded drivers for wireless devices, but all of them were for USB ethernet/wireless adaptors, which as I recall from my previous installation of windows was not the type of driver that the device was using. I've also gone through the automates troubleshooting, etc, but nowhere is it even acknowledged that the device is even there. Now, my initial thinking is that it is indeed something to do with the drivers, but I'm not sure if I can find the needed ones. I'll upload more detailed information about my setup if it would be useful.
Thanks
 

My Computer

System One

  • OS
    Windows 8
Installed windows 8 on blank HD. Version was enterprise. Went through installation process, then discover that the wireless adaptor (laptop, built in) wasn't being recognized FULL stop by windows. I tried a few things. In the device manager, the wireless adaptor is not shown. However, after updating the device list, it shows one unknown device. I looked through the preloaded drivers for wireless devices, but all of them were for USB ethernet/wireless adaptors, which as I recall from my previous installation of windows was not the type of driver that the device was using. I've also gone through the automates troubleshooting, etc, but nowhere is it even acknowledged that the device is even there. Now, my initial thinking is that it is indeed something to do with the drivers, but I'm not sure if I can find the needed ones. I'll upload more detailed information about my setup if it would be useful.
Thanks

Go to your metro screen and start typing "ethernet' without the quotes, click on Ethernet and there seems to be some help there. I'm running 8.1, so I'm not sure exactly what you'll see, but you should have a choice between programs, services, apps, etc. Choose appropriately and you may find what you need.

BTW, it will be helpful to those who know a whole lot more about this than I do to give them your full system specs instead of just "OS Windows 8". You should complete the form: Computer brand name, make, model, hard drive, RAM, and anything else it asks for as fully as you can so they'll have something to go on.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion 500-056
    CPU
    AMD Elite Quad-Core A8-6500
    Memory
    8 GB
    Graphics Card(s)
    AMD Radeon HD 8570D
    Monitor(s) Displays
    Acer 23"
    Screen Resolution
    1920 X 1080
    Hard Drives
    1 TB
    Keyboard
    Logitech Wave K350
    Mouse
    Logitech M510
    Internet Speed
    Fast
    Browser
    Firefox
    Antivirus
    Windows Defender
Do you have wired internet access? If so, do several Windows Updates from Control Panel. It's quite likely it will find the needed driver.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
Do you have wired internet access? If so, do several Windows Updates from Control Panel. It's quite likely it will find the needed driver.

Good to know, Trucker!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion 500-056
    CPU
    AMD Elite Quad-Core A8-6500
    Memory
    8 GB
    Graphics Card(s)
    AMD Radeon HD 8570D
    Monitor(s) Displays
    Acer 23"
    Screen Resolution
    1920 X 1080
    Hard Drives
    1 TB
    Keyboard
    Logitech Wave K350
    Mouse
    Logitech M510
    Internet Speed
    Fast
    Browser
    Firefox
    Antivirus
    Windows Defender
The best thing is if this was a pre-built computer. To go to the manufacturer's website and look to see if they have Windows 8 drivers. I never update a computer, unless I have the current drivers on a USB Pendrive. Sometimes the Ethernet adapter will be found, so you can then go online and get the drivers.

I would not use the Microsoft/Windows update drivers. Due to they have been known to cause issues with the hardware. Always use the computer, motherboard mfg. or network adapter site for downloading the proper drivers.

As for Device Manager and updating the drivers, do that from the Desktop mode, not the Metro Interface.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
In my experience, Windows Update drivers have not been a problem since Windows 7 was released. XP and Vista had some serious problems in that regard but 7 and 8 have been very good.

Would be good to have the computer specs as Wynona asked for though.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
In my experience, Windows Update drivers have not been a problem since Windows 7 was released. XP and Vista had some serious problems in that regard but 7 and 8 have been very good.

Would be good to have the computer specs as Wynona asked for though.
That is incorrect. The drivers being released by Microsoft right now. Are causing problems with hardware. The problem with XP/Vista/7 was due to Microsoft not letting the Hardware manufacturers on board while they were writing code for those OS. That is all for a different topic, not for this one.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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