Windows 8 and 8.1 Forums


Mystery Error Code on ShutDown

  1. #1


    Texas
    Posts : 1,022
    Windows 8.1

    Mystery Error Code on ShutDown


    Windows 8 factory install on HP 500-056 updated to Windows 8.1 from the Microsoft Store.

    Since the update, when I shut my computer down at night, there's a mysterious error code that doesn't stay on the desktop long enough for me to read it.

    It doesn't seem to be causing any problems, but it's an error code and I don't want it there, needless to say.

    Anybody got any ideas?
    Last edited by Wynona; 07 Apr 2014 at 21:58.

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Ideas:

    sfc /scannow

    Dism /Online /Cleanup-Image /RestoreHealth

    in elevated command prompts.
      My System SpecsSystem Spec

  3. #3


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by David Bailey View Post
    Ideas:

    sfc /scannow

    Dism /Online /Cleanup-Image /RestoreHealth

    in elevated command prompts.
    Thanks, David! sfc /scannow seems to have done the trick. I shut down and didn't get the mystery error code.

    Should I do the Dism one just to be sure? Ummm, what is it and what does it do? I'm going to back this system up and install Windows 8.1 Pro on it and I want the backup as clean as possible just in case I get into trouble and have to go back to 8.1 Core.
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Wynona View Post
    Quote Originally Posted by David Bailey View Post
    Ideas:

    sfc /scannow

    Dism /Online /Cleanup-Image /RestoreHealth

    in elevated command prompts.
    Thanks, David! sfc /scannow seems to have done the trick. I shut down and didn't get the mystery error code.

    Should I do the Dism one just to be sure? Ummm, what is it and what does it do? I'm going to back this system up and install Windows 8.1 Pro on it and I want the backup as clean as possible just in case I get into trouble and have to go back to 8.1 Core.
    Dism repairs the component store sfc uses to fix things.

    Yes, I suggest running dism too.
      My System SpecsSystem Spec

  5. #5


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Run Who Crashed. Post what it states from the error event. Events should show the error also. Go into System, and then Advance and uncheck to have the system reboot after a BSOD event.
      My System SpecsSystem Spec

  6. #6


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by broe23 View Post
    Run Who Crashed. Post what it states from the error event. Events should show the error also. Go into System, and then Advance and uncheck to have the system reboot after a BSOD event.
    Who owns the app, Broe? I see lots of advertisements wanting me to download it, but not who owns it.
      My System SpecsSystem Spec

  7. #7


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Did dism find any corruptions ???
      My System SpecsSystem Spec

  8. #8


    Quote Originally Posted by Wynona View Post
    Who owns the app, Broe? I see lots of advertisements wanting me to download it, but not who owns it.
    Owner is: Resplendence Software - Advanced System Tools and Developer Components
      My System SpecsSystem Spec

  9. #9


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by David Bailey View Post
    Did dism find any corruptions ???
    Had unexpected out-of-town company drop in so I haven't done it yet. They just left, so I'll do it in a bit, after I rest up.
      My System SpecsSystem Spec

  10. #10


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by Ztruker View Post
    Quote Originally Posted by Wynona View Post
    Who owns the app, Broe? I see lots of advertisements wanting me to download it, but not who owns it.
    Owner is: Resplendence Software - Advanced System Tools and Developer Components
    Thank you, Rich. I'm getting a little picky about where I download from when I'm not familiar with the software.
      My System SpecsSystem Spec

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