Restored Files from Recycle Bin not in Previous Location

panthersfan25

New Member
Messages
1
Good Morning All,

I have a friend who was deleting downloads and accidentally deleted her documents folder as well (Folder was stored on a external portable hard drive). She went to the recycle bin and clicked the file and chose restore, it showed all positive signs and removed it from the recycle bin, but there is no trace of where it went. It is not anywhere on the external hard drive (which was connected when she did the restore from recycle bin). I tried searching everywhere and there is no sign of it, any idea where it went? We tried downloading a free data recovery program, but it is still scanning and will take another 4 hours just wanted to reach out to you all and see if anyone has heard of this before and how to fix it?

Thanks,
Brent
 

My Computer

System One

  • OS
    Windows 8
What does it say when you right click the Recycle Bin and click Properties?
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
Hello Brent, and welcome to Eight Forums.

Copy the shell command below into the address bar of File Explorer and press Enter to see if it will take you to the Documents folder's location.

shell:personal

Hope this helps, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
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