Windows 8 and 8.1 Forums

PC Shut down issue

  1. #1

    Posts : 224
    Windows 8.1 64bit Pro

    PC Shut down issue

    When Windows 8 is shutting down, it won't turn power completely off. The HD-led is lighting allthough the power-led has turned off. If I then press powerbutton, nothing happens. I have to take power-cable out of the wallsocket, wait about 20 seconds until the HD-led turns off. After that I can again turn my PC on as normal.

    Booting into Windows 7, and letting it shut down, it works normally.

    Is this a driver issue with my mobo? (ASUS P7P55D-E) Any ideas how to solve it?

      My System SpecsSystem Spec

  2. #2

    Posts : 1,353
    Windows 8 Pro/Windows 8 Pro/Windows 7 64 Bit64Bit/Windows XP

    Check out your Device Manager to make sure there are no missing drivers, if there are you might have to install the latest chipset drivers for your motherboard.
      My System SpecsSystem Spec

  3. #3

    Posts : 224
    Windows 8.1 64bit Pro

    I have now installed Intels chipset-driverpackage, but that did not help.
      My System SpecsSystem Spec

  4. #4

    Am I int the right place?
    Posts : 340
    Windows 7 x64 Home Premium / Commodore OS Vision / Windows 8 Release preview

    I had this problem with WDP, and i have a super-simple way to fix it

    1. open start menu and type: power button
    2. select 'select what power button does' (or something like that)
    3. click 'change settings that are currently unavailable'
    4. uncheck the box that says: 'Turn on fast startup'
      My System SpecsSystem Spec

  5. #5

    Posts : 3
    W 8

    I don't know if this is related to your problem or not, but all of a sudden I was having shut down problems when I closed the lid, it would NOT shut down it went to sleep. I had the power options set to my preference, but that no longer worked. It work fine until I did windows update. I tried everything I could think of to fix it with no results. I even chatted with 2 different Acer techs. They gave me instructions to set the power options which were already set and I had tried resetting them. I finally uninstalled the last windows update........problem solved. I down loaded the the updates again to be sure that was the problem and it was and I uninstalled them again.
      My System SpecsSystem Spec

PC Shut down issue
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