Windows 8 and 8.1 Forums


No such interface supported [error]

  1. #1


    Posts : 8
    Windows 8

    No such interface supported [error]


    So today I was playing a video game on my computer when all of a sudden my computer totally shut down. When I started it back up, my sound is not working and I am unable to open any folders. I get an error that says "No such interface supported" though I am able to use any program that I have pinned to my start bar. But I'm not able to access the windows 8 menu (the one where you click the bottom left corner, also not able to open it from clicking the right side of the sceen either) I googled the problem but none of the fixes were able to help me. I also ran a virus scan using ESET smart security and I came up clean.

    Anyone have an idea how to fix this? My dad suggested I take the computer over to the local shop but I'd hate to waste money on something that is possibly an easy fix. Also like to mention if I run command prompt by using the windows keyboard combination, I'm able to start up any program, but when I click a folder I get the "No such interface supported" error.

    Also wanted to mention I cant do a system restore since I don't have any restore points to revert to (stupid decision on my part for not making any)

      My System SpecsSystem Spec

  2. #2


    Welcome to Windows EightForums, Maxxatrill.

    Please fill out or post your system specs in order for us to better help you.

    Sounds to me like a hardware problem. Do you overclock? How old is this PC?
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8


    Quote Originally Posted by HippsieGypsie View Post
    Welcome to Windows EightForums, Maxxatrill.

    Please fill out or post your system specs in order for us to better help you.

    Sounds to me like a hardware problem. Do you overclock? How old is this PC?
    Alright I just filled it out to the best of my ability, I'm fairly noobish when it comes to computer hardware. Don't know what kind of motherboard/ram I have. And no I've never overclocked it before; and I've had this computer for roughly 3 years.
      My System SpecsSystem Spec

  4. #4


    Ok, thanks. As you may know, video games are resource intensive. This creates heat. Do your fans seem to "roar" up a lot? Has the tower ever been cleaned?
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 1,184
    Windows 8.1, Windows 7, Linux Mint 14


    Although I'm not an expert, I have two things to say:

    1. Because you say, that the problem occurred when you were playing a video game, and since the error message says "interface", I think it could be a graphics driver thing. Try to load windows in safe mode and see if it works. Booting into safe mode will disable graphics driver and most other drivers for the safe mode session.
    2. Although you can't do a system restore, in Windows 8, you have the option of doing a "Refresh". Here is a tutorial on that:
    Refresh Windows 8

    But I suggest that you should try doing a refresh if nothing else seems to work.
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8


    I had that problem with my old computer, however this one is really quiet. I've cleaned it once or twice, though it's been a while since the last time. I was planning to clean it tomorrow to see if it would fix it. Also I just ran CCcleaner because apparently it's fixed the problem for other windows 8 users, but it didn't work for me. I'm gonna take it apart right now and clean it out, I'll check back in this thread within an hour.
      My System SpecsSystem Spec

  7. #7


    Good morning, Arpan!

    What a coincidence this is, eh?!
      My System SpecsSystem Spec

  8. #8


    India
    Posts : 1,184
    Windows 8.1, Windows 7, Linux Mint 14


    Good evening, Tony Yeah, it is indeed. But I think, we shouldn't really mess up this thread with personal conversation though
      My System SpecsSystem Spec

  9. #9


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Have you tried running sfc & dism ?
    {in administrator command prompts}

    1- sfc /scannow

    2- Dism /Online /Cleanup-Image /RestoreHealth

    3- Then run sfc again ?

    It might help.

    Finished scans picture:

    Click image for larger version
      My System SpecsSystem Spec

  10. #10


    Nothing wrong with a little hello really.

    I think it to be a video card overheating or on it's way out. A sudden shutdown is a good sign of that.
      My System SpecsSystem Spec

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No such interface supported [error]
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