Windows 8 and 8.1 Forums


Window 8.1 problem.

  1. #1


    Posts : 5
    window 8.1

    Window 8.1 problem.


    Hi I got a problem. I recorded some videos on my trip to mountain. I got home, put it in my laptop and dragged the video to the desktop. When I opened up the video, it took me to a different video program. I don't like it so I closed it. I attempted to right click it, click on Open with... and use the Window Media Player as a default program. When I right click it the video, it refresh itself and it never show up. It's not just the videos but other programs icon too whether I tried to right click Google Chrome, Mozilla Firefox, Itunes, etc on the desktop. I discovered another problem. I tried to open up the folder on the taskbar but it refresh itself and the folder never open. The other programs on the taskbar opened like normal. It's just the folder which refused to open whenever I clicked it on the taskbar. It very annoying so I used my other laptop with Window 7 which work perfectly. I hope someone who gone this situation before can help me out.

    In case if I confused you, I provided screenshot of how it happened.

    The "folder" on the taskbar problem
    Step 1: Left clicking the "folder" on the taskbar.
    Click image for larger version

    Step 2: This is what happen. Blue wallpaper appear. I don't know what it is. I figure it "refresh" itself but I don't know.
    Click image for larger version

    Step 3: After the "refresh" the desktop return to normal usual looking wallpaper but it NEVER open the "folder."
    Click image for larger version

    The "Right Click" on the desktop icons problem.
    Step 1: I'm going to "right click" icons on the desktop to find their properties. I will use "Itunes" as a example.
    Click image for larger version

    Step 2: This is what happen. The "refresh" thing.
    Click image for larger version

    Step 3: After the "refresh" the desktop return to a normal usual wallpaper but I didn't see the properties from "Itunes"
    Click image for larger version
    Last edited by jxion14; 31 Mar 2014 at 00:04.

      My System SpecsSystem Spec

  2. #2


    Hello, jxion14. Welcome to Windows EightForums.

    Please fill out or post your system specs so to better help you.

    Also, please post a screenshot of your System page.

    Click image for larger version

    Please white out any personal info and product keys before you do.
      My System SpecsSystem Spec

  3. #3


    Germany/Florida
    Posts : 4,514
    Vista and Win7


    When I right click it the video, it refresh itself and it never show up
    Starting with this sentence, you lost me.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    window 8.1


    Quote Originally Posted by HippsieGypsie View Post
    Hello, jxion14. Welcome to Windows EightForums.

    Please fill out or post your system specs so to better help you.

    Also, please post a screenshot of your System page.

    Click image for larger version

    Please white out any personal info and product keys before you do.
    Here my laptop system spec.
    Click image for larger version
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    window 8.1


    Quote Originally Posted by whs View Post
    When I right click it the video, it refresh itself and it never show up
    Starting with this sentence, you lost me.
    I provided the pictures on my first post. It should help you to understand easily.
      My System SpecsSystem Spec

  6. #6


    Melbourne,FL.
    Posts : 187
    Windows 8.1 Pro w/Media Center x64


    You probably need a codec for the video to play.Windows 8 & 8.1 are missing some codecs, that previous versions of Windows had. You may also, want to make sure your driver's and Windows are both updated. Microsoft supplies the updates for Flash Player for IE, etc now through Windows Update. If you use another web browser, like Firefox, Opera, etc. make sure Flash Player for them is also updated. I think Google automatically updates Flash Player for Chrome.I'm not positive on that one, though. Haven't used Chrome, in over a year now. Flash Player is usually needed for video's.
      My System SpecsSystem Spec

  7. #7


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Looks like it is opening up in Metro, and trying to run a Metro App.
      My System SpecsSystem Spec

  8. #8


    It doesn't look to be, but just to be sure. Are you using 3rd party programs such as Classic Shell, Start is Back, etc?

    Where is this video you said you tried to open? Is it the IMG_025?
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    window 8.1


    Quote Originally Posted by brkkab123 View Post
    You probably need a codec for the video to play.Windows 8 & 8.1 are missing some codecs, that previous versions of Windows had. You may also, want to make sure your driver's and Windows are both updated. Microsoft supplies the updates for Flash Player for IE, etc now through Windows Update. If you use another web browser, like Firefox, Opera, etc. make sure Flash Player for them is also updated. I think Google automatically updates Flash Player for Chrome.I'm not positive on that one, though. Haven't used Chrome, in over a year now. Flash Player is usually needed for video's.
    Everything updated but it still give me the same problem again. Thank for your help though.
      My System SpecsSystem Spec

  10. #10


    Posts : 5
    window 8.1


    Quote Originally Posted by broe23 View Post
    Looks like it is opening up in Metro, and trying to run a Metro App.
    I don't have a metro app. Does it come with the window 8.1? I tried searching Metro but I got nothing.
      My System SpecsSystem Spec

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Window 8.1 problem.
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