Windows 8 and 8.1 Forums


Windows Phone 8 - help finding text messages

  1. #1


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64

    Windows Phone 8 - help finding text messages


    How I have my phone set up:
    Phone is Nokia Lumia 520 - ATT
    I have 2 groups of contacts, which are 'family' and 'common contacts'. I pull all contacts from outlook online and facebook, in addition to the phone itself. So family and common contacts do not have all my contacts listed in them, because there are quite a few. Only the ones I really need.


    These contact 'boxes' tell me who has texted me in the past, by saying 'New Message', etc. Also, my lock screen tells me if I have missed texts, calls, etc.

    Pic of Contacts box:
    Click image for larger version

    Pic of lock screen
    Click image for larger version

    The Problem:
    I have more than 7 messages listed on the lock screen that I cannot find the source to.
    They aren't in my family or common contacts or it would display 'new message' in the green box, so they must be from someone else in my address book.
    Also, whenever someone who is not a family or common contact messages me, I get the message, but no notification except on the lock screen (which says how many new messages I have, but not who from). Very strange. Any suggestions?
    Last edited by DustSailor; 29 Mar 2014 at 18:06.

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Check the setting at Settings - Applications - Messaging and change it there. It seems that you are not alone in this problem, from what I am finding out from searches.
      My System SpecsSystem Spec

  3. #3


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Thanks for the reply. I don't see anything that I could change for this problem in that section. I might have missed a spot, but I looked pretty extensively for a setting concerning this problem throughout the phone.

    3 options are present there:
    text backup - off
    facebook chat - on
    group text - off (an annoying feature that I cannot stand lol)

    Other stuff too but concerning amber alerts, etc.

    Again, thanks for the reply Perhaps 8.1 will solve the problem, if they allow my phone to get it lol
      My System SpecsSystem Spec

  4. #4


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    You always want text backup on. Facebook chat, you may be getting messages that way, not through sms. Go through the Nokia Phone forums. There may be more in there as to helping you find what you need to know.
      My System SpecsSystem Spec

Windows Phone 8 - help finding text messages
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