Windows 8 and 8.1 Forums


Blank screen after running scannow

  1. #1


    Posts : 3
    Windows 8.1

    Blank screen after running scannow


    I followed the tutorial on this site for scannow. When completed (no errors), I typed exit at the command prompt. I have only a blank screen with functioning mouse pointer. When restarting I get the hp logo, then the windows "please wait" icon for about one second then it goes black. I originally cloned windows from my sea gate 1Tb hhd to the toshiba ssd. I can boot from the hhd with no issues. Just won't boot from ssd. I would run the recovery disc but it claims I need 140 Gb to do so and I only have 128Gb. Any help is much appreciated

      My System SpecsSystem Spec

  2. #2


    Posts : 3
    Windows 8.1


    As an added note, I am able to open task manager from the blank screen. But I do not know what to do from here
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1


    From the black screen:

    control alt delete to bring up task manager

    choose "file"

    "run new task"

    type explorer.exe <enter>

    This opens windows in safe mode. Go into advance settings, troubleshoot and restart. worked for me
      My System SpecsSystem Spec

Blank screen after running scannow
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