Windows 8 and 8.1 Forums

Remove HD password

  1. #1


    Posts : 5
    Mac OSX

    Remove HD password


    My PC updated itself to a version of Windows 8 that demanded I enter new passwords, including a password to my hard disk. I don't want a password to my hard disk - it interferes when I access the machine remotely and restart it.

    How do I remove the hard disk password?

    Can I change the start-up user name, which I generated at a time when I was very angry with the machine and with Windows 8 in general. I wouldn't like my daughter to see it.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello Cantata, and welcome to Eight Forums.

    Do you mean the hard drive is encrypted with BitLocker, and is asking for the BitLocker password?

    BitLocker - Turn On or Off for OS Drive in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Mac OSX


    Hi Brink - I don't think so. I have searched for BitLocker and there are BitLocker files, but when I click on any of the Bitlocker exe files, including the wizards, I am told they do not run on my machine. Also, when I go to Computer/This PC/Manage Drive Tools, there is no Bitlocker icon in the Ribbon.

    I have a standalone Lenovo laptop with a C drive and a D Lenovo drive, which I assume is a partition. When I started up one day, I was told to wait while the system updated. I think it shifted from 8 to 8.1 and I wish it hadn't. When it finished, it asked me for a password, then a user name and another password (actually it demanded them all - it didn't give me an option not to have them)

    Now when I start up I get the message:

    ST10000LM024 HN-M101MBB

    Enter HDD Password.............[ ]

    This is what I want to stop happening. I want it to launch like it launched before

    It then comes up with my user name, which I would like to change, and asks for anther password before I can get going. I don't mind the second password so much because it doesn't interfere with me logging on remotely and taking control.

    Thanks if you or anyone else can help.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,875
    Windows 10 Pro Prieview x64
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Mac OSX


    Thanks but that doesn't do the trick. The password I set is seven digits and there is room for eight. If I enter the password and click the space key as suggested in the article it beeps. If I enter the password and hold the space key down it beeps repeatedly. In both cases if I then hit Enter, it just enters the password as normal and when I restart nothing has changed.

    I notice the article from Lenovo is dated 2013. I think this is an issue to do with Windows 8.1, which I'm pretty sure was the update that caused all the bother. I can find no help information on the computer relating to hard disk passwords and no relevant information on the internet. In fact googling "remove hard disk password" just leads to this thread. I'm starting to tear out what's left of my hair. I have wasted many hours on this now.
      My System SpecsSystem Spec

  6. #6


    Posts : 1,875
    Windows 10 Pro Prieview x64


    The hard disk password isn't linked to the operating system. For Lenovo (you do have a Lenovo right? Your system spec says OSX but your post says Lenovo) you have up to 3 passwords before you even get to Windows.

    1. Supervisor (to access BIOS)
    2. Hard disk (a user one and a admin one)
    3. Power on

    Lost or forgotten password - ThinkPad General

    I have a Lenovo and my Hard disk password is supplied by my fingerprint reader. If you can access the BIOS you can (probably) remove the password if you can remember what it is. If you can't you'll need to get a new disk.

    It depends on your model though. Perhaps you could update your system specs and if possible post a picture of the password prompt that is troubling you to make sure we are talking about the same thing.
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Mac OSX


    Thanks adamf and thanks to the others for suggestions. My system spec says OSX because I was asked what my system spec was when I registered and I was working on a Mac at the time, which is what I use by choice. Not very helpful I agree. Just to conclude this thread, I've now come back from the dealer who has fixed the problem. He did indeed go into the Bios to disable the hard disk password and said that it shouldn't have been a Windows issue, although obviously the upgrade prompted a request for a password to be set for some reason. I don't know why there wasn't a simple procedure to remove a hard disk password either in the onboard help, or online, or on the Lenovo site.

    Anyway, the dealer also removed the ill-advised Microsoft account user name I was forced to create and set me up a local account name as administrator, which is what I wanted all along. Thanks for your time. Steve.
      My System SpecsSystem Spec

  8. #8


    Posts : 1,875
    Windows 10 Pro Prieview x64


    Thats good news - you seem to have a good dealer - you are lucky

    I'd recommend though that you don't continue use the account "Administrator" though. Create a new account and call it "Steve" or something. You can make it a administrator type account but if you use the built in account named "Administrator" you loose certain security and functionality. Whether or not you make it a local or Microsoft account is up to you - it makes no difference really unless you want to use SkyDrive or any of the Metro style apps.

    see here User Account - Add a New User in Windows 8

    EDIT - and see here about the Administrator account Built-in Administrator Account - Enable or Disable in Windows 8

    good luck
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    Mac OSX


    Thanks Adam, that's exactly what the dealer has done. I phrased it badly. Yes he is a good dealer - little back street shop round the corner from me in Scarborough, North Yorkshire, where I live. A little bit more expensive than PCWorld, but then I can't imagine driving out to PCWorld and getting the same kind of service. Cheers
      My System SpecsSystem Spec

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