Windows 8 and 8.1 Forums


  1. #11

    Posts : 7
    Windows 7

    Thanks for the detailed fix chev65. I have updated the drivers. Time will tell if the problem has been fixed. So far so good

      My System SpecsSystem Spec

  2. #12

    Posts : 7
    Windows 7

    Bad news . The freeze problem happened again. I checked Dev Manager and I still have just the 2 HID Keyboard devices present. I unplugged the G15 keyboard and the mouse freeze in the hot corners stopped as expected. Unfortunately, it doesnt appear that the fix for G15 keyboards as documented by chev65 works on my system.
      My System SpecsSystem Spec

  3. #13

    Quote Originally Posted by chev65 View Post
    Apparently the problem HID driver was at the top of the list of three HID drivers in Device manager>Keyboards which is the one causing this problem. I needed to first uninstall this driver to confirm that it fixes the freezing problem.

    After finding the problem HID driver by uninstalling it "it was the first one on the list of three,". I right clicked Keyboard in Device Manager and told it to scan for hardware changes which reinstalled the bad driver. At that point I right clicked on the problem driver and chose "update driver software" did the manual install method "Browse my computer for driver Software", then instead of browsing for it choose, "Let me pick from a list of device drivers on my machine" at that point there is a choice of two drivers, one says " HID Keyboard device" which you don't want. The second one simply says "HID compliant device" choose the second one on the list.

    After Windows updates the bad driver it vanishes from the list and opens up an expanded list of "Human interface devices" which is where I assume the new driver was installed too. This fixed the mouse pointer problem completely.

    The fix holds, and even after a reboot the old bad HID driver does not reinstall itself in the Keyboard HID driver list. I would imagine that if you installed the Logitech driver for the G15 or if you unplug the keyboard you may need to go through the procedure a second time but I haven't tested this out yet. Best to wait for the updated Logitech driver for Windows 8.

    Let me know if this fix works for you.
    THANKS chev65! I deleted the first HID Keyboard and reinstalled the Logitech Gaming Software drivers for my G9X and G19. All is well on the gaming front.

      My System SpecsSystem Spec

Page 2 of 2 FirstFirst 12
Related Threads
Another Freezing ! in BSOD Crashes and Debugging
Hi all, any help you can give would be most appreciated like many others I have a freezing issue with win 8.1 Pro on a HP4545s laptop. Following other threads here and elsewhere I have disabled dynamic tick and a few other tweaks which have not helped. Have updated all drivers I could find...
Windows 8 freezing in BSOD Crashes and Debugging
Hello, i have a MSI cx600 netbook with windows 8 and i have some freezing issues. they happen pretty random and i once got a BSOD i posted the dump here hope it's okay. can you please help me. Thank you, liviu
Need Help a.s.a.p PC freezing. in BSOD Crashes and Debugging
Ok well basically my PC is freezing and its getting on my nerves. Its freezing a few times a day and I am unsure what to do. So basically so far I have tried Switched out the ram with different ram from my other PC which temporarily it lasted a little longer how ever froze not long down the...
freezing in BSOD Crashes and Debugging
ok so i have a acer laptop that i brought a year ago and my friend updated from windows 7 to windows 8 build 8400. it freezes alot and this only started happening after i shut it down the first time after installing windows 8. i have an Intel(R) HD graphics Intel core i5 and i am running 64 bit...
Freezing.. Again. in BSOD Crashes and Debugging
Hello! I had a serious problem with my computer freezing all the time when I was using the Consumer Preview. With uninstalling a few programs and updating some drivers the freezing stopped. Now, I just installed the Release Preview and the freezing has started again. I've had 3 freezes in the...
Help, Freezing! in BSOD Crashes and Debugging
Hi all! i'm a previous windows 7 forum user and now windows 8 forum user, i have installed clean windows 8 (no Upgrade) and the freezing is killing me and tried to read the log but no luck help me please!
Freezing in General Support
Does anyone else have this horrible problem what mine WCP is suffering? My computer started today freezing in random times. First it freezes for no reason (nothing works, the only thing i can do is move my mouse, and if i have music in the background it will keep playing. Then (after 10 seconds)...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook