Windows 8 and 8.1 Forums


Windows 8 help required

  1. #1

    Windows 8 help required


    So I turn on the laptop this morning after using it last night
    I can log into my account but then the apps window flashes and flashes and I can't do anything

    It looks like it's gone back to factory settings as it's very basic looking
    Someone suggested it may be stuck in a temporary account
    How do I fix this?
    I urgently need my laptop to keep organising my playlists for our wedding in three weeks
    Please please please help me

      My System SpecsSystem Spec

  2. #2


    USA, Idaho
    Posts : 1,062
    Win 8, (VM win7, XP, Vista)


    Go into recovery and choice a recovery point then attempt to recover. If that fails then go into PC Settings and attempt a Refresh. Prior to doing either one of those ensure you save all your work and files to a external backup drive. Failing those two methods then may have to do a reinstall. . .Good luck, and BTW Welcome to The Eight Forums. . .
      My System SpecsSystem Spec

  3. #3


    Unfortunately as I cannot get anywhere other than the sign in screen I can't do anything you have suggested.

    I have succumbed in paying someone to fix it for me as I urgently need the laptop back to get on with life...
      My System SpecsSystem Spec

  4. #4


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by ComputerStoopid View Post
    Unfortunately as I cannot get anywhere other than the sign in screen I can't do anything you have suggested.

    I have succumbed in paying someone to fix it for me as I urgently need the laptop back to get on with life...
    sounds like a good decision ,hope you don't lose the playlists ,and all goes great with you wedding
      My System SpecsSystem Spec

Windows 8 help required
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