Solved Can't run exe also can't refresh

cfourkays

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Member
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74
Windows 8.1
Having a problem trying to run exe's. Adware Cleaner, AdwCleaner.exe fails. CCleaner, ccsetup410.exe works.
Junk Removal Tool, jrt.exe fails, Malwarebytes mbam-setup.exe works.
This just started.
"A required privilege is not held by the client" when I try to open the above.

Also, I went to do a Refresh and it told me "Can't find the recovery environment"

I don't know whether the 2 are related.

Pete
 

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My Computer

System One

  • OS
    Windows 7 Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    2.90 gigahertz AMD A8-3850 APU with Radeon HD Graphics
    Motherboard
    Gigabyte Technology Co., Ltd. GA-A75-UD4H
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon HD 6550D
The setups that work probably use Windows installer and run at higher privilege. Not sure how that helps you though. Seems like something hosed the security attributes. Can you run a restore point?
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
Maybe you caught some malware/virus that prevents some antivirus programs from opening.
You mentioned that malwarebytes works, ran a scan asap.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
There's only one RP which is unusual. I create them every time I'm going to mess with the PC.
(Disclaimer: I have a small (One Man) IT business and am prone to try any new upgrades or features to see how they work.:D)
Haven't done anything that might bring this about.

I couldn't use Refresh so I'll give restoring a try and get right back.
 

My Computer

System One

  • OS
    Windows 7 Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    2.90 gigahertz AMD A8-3850 APU with Radeon HD Graphics
    Motherboard
    Gigabyte Technology Co., Ltd. GA-A75-UD4H
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon HD 6550D
SysRes didn't do anything.

I'd like to try Refresh but that's also a problem.

"Could not find the recovery environment
Insert your windows installation or recovery media and restart your PC with the media"
Should I do a new Post?
 

My Computer

System One

  • OS
    Windows 7 Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    2.90 gigahertz AMD A8-3850 APU with Radeon HD Graphics
    Motherboard
    Gigabyte Technology Co., Ltd. GA-A75-UD4H
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon HD 6550D
Try a command prompt with rstrui.exe

screenshot_35.jpg

to pull up system restore.

screenshot_35.jpg
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
System restore didn't do anything.
Also, My IE is now "Internet Explorer Has stopped working...."
This is a dual boot system with W-7Pro which, obviously, is working OK.
W-8 has become my primary OS for my work so I have to get it running.

I went to make a Recovery drive but, as this thing is slowly sinking, I can't check the "Copy the recovery partition>>>>"
So refresh is out.

Since I installed 8.1 from the store, can I use a downloadable Install or .iso to get a recovery back?
 

My Computer

System One

  • OS
    Windows 7 Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    2.90 gigahertz AMD A8-3850 APU with Radeon HD Graphics
    Motherboard
    Gigabyte Technology Co., Ltd. GA-A75-UD4H
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon HD 6550D
I think I will use Brink's tutorial and do an install/repair.
I'll let you know if that works.
Goodnight
Pete
 

My Computer

System One

  • OS
    Windows 7 Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    2.90 gigahertz AMD A8-3850 APU with Radeon HD Graphics
    Motherboard
    Gigabyte Technology Co., Ltd. GA-A75-UD4H
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon HD 6550D
Or, if you can boot from CD/USB you could boot a rescue disc and run AV scans etc..

It might just be a malware.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
I can use the PC with limitations.
Ran JRT, Malwarebytes, nothing.
I'm able to update Malwarebytes.
 

My Computer

System One

  • OS
    Windows 7 Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    2.90 gigahertz AMD A8-3850 APU with Radeon HD Graphics
    Motherboard
    Gigabyte Technology Co., Ltd. GA-A75-UD4H
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon HD 6550D
Hey, thanks all.
Still have a refresh problem so I'm going to start a new thread on just that.
 

My Computer

System One

  • OS
    Windows 7 Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    2.90 gigahertz AMD A8-3850 APU with Radeon HD Graphics
    Motherboard
    Gigabyte Technology Co., Ltd. GA-A75-UD4H
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon HD 6550D
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