Windows 8 and 8.1 Forums


Windows 8.1 will not enter S3.

  1. #1


    Posts : 9
    Windows 8

    Windows 8.1 will not enter S3.


    This is a bit long I know. My computer is not hibernating after an upgrade to Windows 8.1:

    C:\WINDOWS\system32>powercfg /a
    The following sleep states are available on this system:
    Standby (S1 S3)
    Hibernate
    Hybrid Sleep
    Fast Startup


    The following sleep states are not available on this system:
    Standby (S2)
    The system firmware does not support this standby state.


    Standby (Connected)
    The system firmware does not support this standby state.




    C:\WINDOWS\system32>powercfg /requests
    DISPLAY:
    None.


    SYSTEM:
    None.


    AWAYMODE:
    None.


    EXECUTION:
    None.


    PERFBOOST:
    None.




    C:\WINDOWS\system32>



    When Sharing Media-> Allow Computer to Sleep

    Large Send Offlad ip4 & ip6 disabled
    ARP offload disabled

    Allow the computer to turn off this device to save power checked
    Allow this device to wake computer unchecked
    Only allow a magic packet to wake computer greyed out

    ACPI S3 enabled in BIOS

    Computer set to hibernate in 1 minute


    Motherboard 990xa-gd55 amdfx3.4ghz ram:4gbviperextreme 4gbviperextreme

    Latest network card driver for 8 from msi website installed

    powercfg /energy shows nothing that would prevent sleep that I can see.
    Power Efficiency Diagnostics Report

    Computer Name BALDEAGLE-PC
    Scan Time 2014-03-11T15:49:30Z
    Scan Duration 60 seconds
    System Manufacturer MSI
    System Product Name MS-7640
    BIOS Date 08/25/2011
    BIOS Version V22.0
    OS Build 9600
    Platform Role PlatformRoleDesktop
    Plugged In true
    Process Count 70
    Thread Count 892
    Report GUID {7c8f060a-c40e-4db5-868f-07e7b6c09f94}
    Analysis Results

    Errors

    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Root Hub
    Host Controller ID PCI\VEN_1002&DEV_4396
    Host Controller Location PCI bus 0, device 19, function 2
    Device ID USB\VID_1002&PID_4396
    Port Path



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Root Hub
    Host Controller ID PCI\VEN_1002&DEV_4397
    Host Controller Location PCI bus 0, device 19, function 0
    Device ID USB\VID_1002&PID_4397
    Port Path



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Root Hub
    Host Controller ID PCI\VEN_1002&DEV_4397
    Host Controller Location PCI bus 0, device 22, function 0
    Device ID USB\VID_1002&PID_4397
    Port Path



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Root Hub
    Host Controller ID PCI\VEN_1002&DEV_4397
    Host Controller Location PCI bus 0, device 18, function 0
    Device ID USB\VID_1002&PID_4397
    Port Path



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Mass Storage Device
    Host Controller ID PCI\VEN_1002&DEV_4396
    Host Controller Location PCI bus 0, device 19, function 2
    Device ID USB\VID_1058&PID_070A
    Port Path 5



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Composite Device
    Host Controller ID PCI\VEN_1002&DEV_4397
    Host Controller Location PCI bus 0, device 19, function 0
    Device ID USB\VID_05D5&PID_0624
    Port Path 4



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Composite Device
    Host Controller ID PCI\VEN_1002&DEV_4397
    Host Controller Location PCI bus 0, device 18, function 0
    Device ID USB\VID_046D&PID_0A01
    Port Path 5



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Input Device
    Host Controller ID PCI\VEN_1002&DEV_4397
    Host Controller Location PCI bus 0, device 22, function 0
    Device ID USB\VID_19FF&PID_0238
    Port Path 2



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name Logitech USB Camera (HD Webcam C270)
    Host Controller ID PCI\VEN_1002&DEV_4396
    Host Controller Location PCI bus 0, device 19, function 2
    Device ID USB\VID_046D&PID_0825
    Port Path 1



    Warnings

    Platform Timer Resolution:Platform Timer Resolution
    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
    Current Timer Resolution (100ns units) 10000
    Maximum Timer Period (100ns units) 156250



    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 4252
    Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe



    CPU Utilization:Processor utilization is moderate
    The average processor utilization during the trace was moderate. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
    Average Utilization (%) 2.84



    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name svchost.exe
    PID 976
    Average Utilization (%) 0.58
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.39
    \Device\HarddiskVolume2\Windows\System32\sysmain.dll 0.17
    \Device\HarddiskVolume2\Windows\System32\msvcrt.dll 0.00



    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name zdd.exe
    PID 1728
    Average Utilization (%) 0.43
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.20
    \Device\HarddiskVolume2\Program Files (x86)\Zend\ZendServer\bin\QtCore4.dll 0.05
    \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll 0.04



    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name zsd.exe
    PID 2052
    Average Utilization (%) 0.34
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.09
    \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll 0.06
    \Device\HarddiskVolume2\Program Files (x86)\Zend\ZendServer\bin\sqldrivers\qsqlite4.dll 0.06



    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name MsMpEng.exe
    PID 1692
    Average Utilization (%) 0.22
    Module Average Module Utilization (%)
    \Device\HarddiskVolume2\ProgramData\Microsoft\Windows Defender\Definition Updates\{43E6396A-5BA2-4DEE-97FE-879744AE659A}\mpengine.dll 0.12
    \SystemRoot\system32\ntoskrnl.exe 0.03
    \Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.02



    Information

    Platform Timer Resolution:Timer Request Stack
    The stack of modules responsible for the lowest platform timer setting in this process.
    Requested Period 10000
    Requesting Process ID 4252
    Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
    \Device\HarddiskVolume2\Windows\SysWOW64\kernel32.dll
    \Device\HarddiskVolume2\Windows\SysWOW64\d3d9.dll
    \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\33.0.1750.146\libglesv2.dll
    \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\33.0.1750.146\libegl.dll
    \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\33.0.1750.146\chrome_child.dll



    Power Policy:Active Power Plan
    The current power plan in use
    Plan Name OEM Balanced
    Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}



    Power Policy:Power Plan Personality (Plugged In)
    The personality of the current power plan when the system is plugged in.
    Personality Balanced



    Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
    The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.



    Power Policy:Video quality (Plugged In)
    Enables Windows Media Player to optimize for quality or power savings when playing video.
    Quality Mode Optimize for Video Quality



    System Availability Requests:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.



    Battery:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.



    Platform Power Management Capabilities:Supported Sleep States
    Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
    S1 Sleep Supported true
    S2 Sleep Supported false
    S3 Sleep Supported true
    S4 Sleep Supported true



    Platform Power Management Capabilities:Connected Standby Support
    Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
    Connected Standby Supported false



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 0
    Idle State Count 2
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3600
    Maximum Performance Percentage 100
    Lowest Performance Percentage 38
    Lowest Throttle Percentage 38
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 1
    Idle State Count 2
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3600
    Maximum Performance Percentage 100
    Lowest Performance Percentage 38
    Lowest Throttle Percentage 38
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 2
    Idle State Count 2
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3600
    Maximum Performance Percentage 100
    Lowest Performance Percentage 38
    Lowest Throttle Percentage 38
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 3
    Idle State Count 2
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3600
    Maximum Performance Percentage 100
    Lowest Performance Percentage 38
    Lowest Throttle Percentage 38
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Device Drivers:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.





    -------------------------------------------------------------

    This is not a hardware problem. If I go back to Windows 7 or 8 system will hibernate fine. Is there a way to get the system to hibernate again?
    ----------------------------------------------------------------

    Thanks!






    -------------------------------------------------------
    It is hibernating now with those settings. It took another reboot for some reason. Sorry about the long post. I have to leave this up so hopefully it benefits others somehow.

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Are you wanting to hibernate the system, or have it go to sleep? Hibernate has not worked correctly, since SP3 for XP. Majority of us, just turn Hibernate off by going into the Cmd window and doing "powercfg /hibernate off". You system should go into sleep or standby mode just fine.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    windows 8.1


    There is an 85 page thread on this topic:

    Windows 8.1 refuses to sleep
      My System SpecsSystem Spec

Windows 8.1 will not enter S3.
Related Threads
I was trying to activate the administrator account and a UAC message popped up telling em to enter administrator password and click yes but there was nowhere to enter password and the yes button is disabled out. I can't do anything on control panel neither because its not letting me. I have tried...
Enter Network Password in Network & Sharing
am using windows 8, and my friend is using windows 7. we are in same WIFI network. I shared a folder(new) in windows 7, by right click->share with->specific people->Everyone->finish I created a short cut in windows 8, ->in location of item->\\192.168.2.23\new now it ask for "network...
Cant enter windows in User Accounts and Family Safety
I have problem and i dont have a clue how to fix it. Recently i upgraded to windows 8.1. Everything was ok. Till today. I was signed in from microsoft account i have (live.com). But my brother wanted to switch to local account. And he did today. But account became guest account and lost all...
wakeup from S3, windows 8 enter BSOD in BSOD Crashes and Debugging
Like the title say, windows 8 BSOD after wake up from S3. The following is the dumpfile ( Sorry, I did not have dump file now.) I just Wonder the meaning of the "AV" BUGCHECK_STR: AV PROCESS_NAME: System The dump file show the possible root cause is HIDCLASS.sys. Could someone explain the...
Failed to Enter Windows 8 in User Accounts and Family Safety
Please help me! I upgraded from Windows 7 to 8. The so called built-in administrator was driving me insane. I followed up a posting here and disabled the password. Now I cannot enter Windows 8. The system still shows the stupid Administrator legend and asks for a password. When I enter the...
Hi there, I installed windows 8 release preview on my Samsung Slate yesterday. When it asked me to enter a password, I didn't and continued. After the installation was complete, the system asks me for a password. I press enter but it says the pw is incorrect so I tried all my old passwords but...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook