Windows 8.1 will not enter S3.

sepoto

New Member
Messages
9
This is a bit long I know. My computer is not hibernating after an upgrade to Windows 8.1:

C:\WINDOWS\system32>powercfg /a
The following sleep states are available on this system:
Standby (S1 S3)
Hibernate
Hybrid Sleep
Fast Startup


The following sleep states are not available on this system:
Standby (S2)
The system firmware does not support this standby state.


Standby (Connected)
The system firmware does not support this standby state.




C:\WINDOWS\system32>powercfg /requests
DISPLAY:
None.


SYSTEM:
None.


AWAYMODE:
None.


EXECUTION:
None.


PERFBOOST:
None.




C:\WINDOWS\system32>



When Sharing Media-> Allow Computer to Sleep

Large Send Offlad ip4 & ip6 disabled
ARP offload disabled

Allow the computer to turn off this device to save power checked
Allow this device to wake computer unchecked
Only allow a magic packet to wake computer greyed out

ACPI S3 enabled in BIOS

Computer set to hibernate in 1 minute


Motherboard 990xa-gd55 amdfx3.4ghz ram:4gbviperextreme 4gbviperextreme

Latest network card driver for 8 from msi website installed

powercfg /energy shows nothing that would prevent sleep that I can see.
Power Efficiency Diagnostics Report

Computer NameBALDEAGLE-PC
Scan Time2014-03-11T15:49:30Z
Scan Duration60 seconds
System ManufacturerMSI
System Product NameMS-7640
BIOS Date08/25/2011
BIOS VersionV22.0
OS Build9600
Platform RolePlatformRoleDesktop
Plugged Intrue
Process Count70
Thread Count892
Report GUID{7c8f060a-c40e-4db5-868f-07e7b6c09f94}
Analysis Results

Errors

USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameUSB Root Hub
Host Controller IDPCI\VEN_1002&DEV_4396
Host Controller LocationPCI bus 0, device 19, function 2
Device IDUSB\VID_1002&PID_4396
Port Path



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameUSB Root Hub
Host Controller IDPCI\VEN_1002&DEV_4397
Host Controller LocationPCI bus 0, device 19, function 0
Device IDUSB\VID_1002&PID_4397
Port Path



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameUSB Root Hub
Host Controller IDPCI\VEN_1002&DEV_4397
Host Controller LocationPCI bus 0, device 22, function 0
Device IDUSB\VID_1002&PID_4397
Port Path



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameUSB Root Hub
Host Controller IDPCI\VEN_1002&DEV_4397
Host Controller LocationPCI bus 0, device 18, function 0
Device IDUSB\VID_1002&PID_4397
Port Path



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameUSB Mass Storage Device
Host Controller IDPCI\VEN_1002&DEV_4396
Host Controller LocationPCI bus 0, device 19, function 2
Device IDUSB\VID_1058&PID_070A
Port Path5



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameUSB Composite Device
Host Controller IDPCI\VEN_1002&DEV_4397
Host Controller LocationPCI bus 0, device 19, function 0
Device IDUSB\VID_05D5&PID_0624
Port Path4



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameUSB Composite Device
Host Controller IDPCI\VEN_1002&DEV_4397
Host Controller LocationPCI bus 0, device 18, function 0
Device IDUSB\VID_046D&PID_0A01
Port Path5



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameUSB Input Device
Host Controller IDPCI\VEN_1002&DEV_4397
Host Controller LocationPCI bus 0, device 22, function 0
Device IDUSB\VID_19FF&PID_0238
Port Path2



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameLogitech USB Camera (HD Webcam C270)
Host Controller IDPCI\VEN_1002&DEV_4396
Host Controller LocationPCI bus 0, device 19, function 2
Device IDUSB\VID_046D&PID_0825
Port Path1



Warnings

Platform Timer Resolution:platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units)10000
Maximum Timer Period (100ns units)156250



Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period10000
Requesting Process ID4252
Requesting Process Path\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe



CPU Utilization:processor utilization is moderate
The average processor utilization during the trace was moderate. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%)2.84



CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Namesvchost.exe
PID976
Average Utilization (%)0.58
ModuleAverage Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe0.39
\Device\HarddiskVolume2\Windows\System32\sysmain.dll0.17
\Device\HarddiskVolume2\Windows\System32\msvcrt.dll0.00



CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Namezdd.exe
PID1728
Average Utilization (%)0.43
ModuleAverage Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe0.20
\Device\HarddiskVolume2\Program Files (x86)\Zend\ZendServer\bin\QtCore4.dll0.05
\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll0.04



CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Namezsd.exe
PID2052
Average Utilization (%)0.34
ModuleAverage Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe0.09
\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll0.06
\Device\HarddiskVolume2\Program Files (x86)\Zend\ZendServer\bin\sqldrivers\qsqlite4.dll0.06



CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process NameMsMpEng.exe
PID1692
Average Utilization (%)0.22
ModuleAverage Module Utilization (%)
\Device\HarddiskVolume2\ProgramData\Microsoft\Windows Defender\Definition Updates\{43E6396A-5BA2-4DEE-97FE-879744AE659A}\mpengine.dll0.12
\SystemRoot\system32\ntoskrnl.exe0.03
\Device\HarddiskVolume2\Windows\System32\ntdll.dll0.02



Information

Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period10000
Requesting Process ID4252
Requesting Process Path\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe
Calling Module Stack\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume2\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume2\Windows\SysWOW64\d3d9.dll
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\33.0.1750.146\libglesv2.dll
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\33.0.1750.146\libegl.dll
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\33.0.1750.146\chrome_child.dll



Power Policy:Active Power Plan
The current power plan in use
Plan NameOEM Balanced
Plan GUID{381b4222-f694-41f0-9685-ff5bb260df2e}



Power Policy:power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
PersonalityBalanced



Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.



Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality ModeOptimize for Video Quality



System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.



Battery:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.



Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supportedtrue
S2 Sleep Supportedfalse
S3 Sleep Supportedtrue
S4 Sleep Supportedtrue



Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supportedfalse



Platform Power Management Capabilities:processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0
Index0
Idle State Count2
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)3600
Maximum Performance Percentage100
Lowest Performance Percentage38
Lowest Throttle Percentage38
Performance Controls TypeACPI Performance (P) / Throttle (T) States



Platform Power Management Capabilities:processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0
Index1
Idle State Count2
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)3600
Maximum Performance Percentage100
Lowest Performance Percentage38
Lowest Throttle Percentage38
Performance Controls TypeACPI Performance (P) / Throttle (T) States



Platform Power Management Capabilities:processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0
Index2
Idle State Count2
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)3600
Maximum Performance Percentage100
Lowest Performance Percentage38
Lowest Throttle Percentage38
Performance Controls TypeACPI Performance (P) / Throttle (T) States



Platform Power Management Capabilities:processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0
Index3
Idle State Count2
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)3600
Maximum Performance Percentage100
Lowest Performance Percentage38
Lowest Throttle Percentage38
Performance Controls TypeACPI Performance (P) / Throttle (T) States



Device Drivers:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.





-------------------------------------------------------------

This is not a hardware problem. If I go back to Windows 7 or 8 system will hibernate fine. Is there a way to get the system to hibernate again?
----------------------------------------------------------------

Thanks!






-------------------------------------------------------
It is hibernating now with those settings. It took another reboot for some reason. Sorry about the long post. I have to leave this up so hopefully it benefits others somehow.
 

My Computer

System One

  • OS
    Windows 8
Are you wanting to hibernate the system, or have it go to sleep? Hibernate has not worked correctly, since SP3 for XP. Majority of us, just turn Hibernate off by going into the Cmd window and doing "powercfg /hibernate off". You system should go into sleep or standby mode just fine.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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