Windows 8 and 8.1 Forums


Screen clipping issue with Windows 8.1

  1. #1


    Posts : 8
    Windows 8.1 Pro

    Screen clipping issue with Windows 8.1


    I'm sorry if this has been posted before, but I've been peeling through forums looking for an answer to this. I'm not sure if I'm supposed to call this screen clipping, overlaying, or how I really should describe it. All I know is that ever since I've moved to Windows 8.1 this problem has been driving me up the wall. I experience this problem the most with Windows Explorer, Outlook 2013, and Google Chrome. Depending on which app I bring up, the screen within the app will show whats on the window behind it... It happens to me everyday, non-stop, and the only way to cure it is to grab the window I have active, and move it around until the clipping stops. I've uninstalled Outlook 2013 and Chrome, and re-installed. I've gone as far as reloading Windows with a complete wipe. However, I still have this issue. Can anyone point me in the right direction?
    For clarity, the monitor on the left is the problem occurring in Google Chrome. The monitor on the right is a screenshot of the problem occurring in Outlook 2013.
    Attached Thumbnails Attached Thumbnails Screenshot 2014-03-07 15.33.14.png  

      My System SpecsSystem Spec

  2. #2


    Try reinstalling the video driver or see if there is a new version available.
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  3. #3


    Posts : 8
    Windows 8.1 Pro


    Quote Originally Posted by Ztruker View Post
    Try reinstalling the video driver or see if there is a new version available.
    I gave that a try... I even tried another video card. The problem still persists unfortunately. I'm currently downloading service pack 1 for outlook.
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  4. #4


    Posts : 2,627
    win8.1.1 enterprise


    hello ,try going into system performance settings and turn it all off to see how it works .

    also are you using just one monitor ,what is the screen resolution set at
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  5. #5


    Posts : 8
    Windows 8.1 Pro


    Quote Originally Posted by caperjack View Post
    hello ,try going into system performance settings and turn it all off to see how it works .

    also are you using just one monitor ,what is the screen resolution set at
    I'm using two monitors, both at 1900 by 1080. I haven't had time to give the performance settings a sterile test yet, but I will try it.
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  6. #6


    Posts : 8
    Windows 8.1 Pro


    Quote Originally Posted by caperjack View Post
    hello ,try going into system performance settings and turn it all off to see how it works .

    also are you using just one monitor ,what is the screen resolution set at
    As requested, I shut off all of the features within the screenshot you provided. Ten minutes later, this happened.
    I also should mention that I tried installing the latest Service Pack for Office. I also tried to use the basic theme option with Outlook, just to see if that was the problem. Unfortunately that did not help.

    Click image for larger version
    Last edited by kyls2010; 18 Sep 2014 at 11:31.
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  7. #7


    I still think this is a video driver issue. What driver version do you currently have? I see this on the Nvidia web site:

    Click image for larger version
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  8. #8


    Posts : 8
    Windows 8.1 Pro


    Quote Originally Posted by Ztruker View Post
    I still think this is a video driver issue. What driver version do you currently have? I see this on the Nvidia web site:

    Click image for larger version
    I installed this driver this morning.

    Click image for larger version
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  9. #9


    Some things to try:

    1. Boot to Safe Mode with Networking, see if the problem occurs.
    Windows key + C.
    Settings
    Power
    Hold shift key and click RESTART.
    Click on Advanced Options then Startup Settings.
    Click Restart and you have almost the full advanced Boot Options menu like XP, Vista or Win 7.
    2. Create a new User Account and test, see if the problem occurs there. If not then you can copy everything from the old account to the new and delete the old.

    See here: Fix corrupt profile in windows 8? - Repair
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  10. #10


    USA, Idaho
    Posts : 1,062
    Win 8, (VM win7, XP, Vista)


    Hi, I also have this problem periodically in Outlook 2013, albeit is on win 7 and not 8.1. The only thing that I found that works is to close outlook and open either Word 2013 or Excel 2013. The only thing different is I am running my win 7 in VMWare 10.1. Now again this doesn't happen all the time just maybe once or twice a week. Since updating to VMWare to 10.1 (a month ago) this hasn't happen, so as to your problem I would say at least try what I did; though there are no promises. . .good luck.
      My System SpecsSystem Spec

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Screen clipping issue with Windows 8.1
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