Verticle Scrolling setting resets to 1 randomly Laptop

florida400

New Member
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Every 20 or so minutes I have to keep going into my mouse settings to change the Verticle Scroll speed back up to 4, up from the default 1. This problem has been occurring since I got this laptop in november last year, and I've been up for 2 and a half hours trying to finally fix this tedious problem, I'm starting to lose hope and it's getting to the point where it makes me not want to even get on the computer. My Dell Touchpad program that came with the computer is always turned off when the mouse is plugged in, so that can't be why.

There are two ways for me to change the scroll speed, by going into the Windows 8 PC Settings>PC & Devices>Mouse & Touchpad, and the mouse properties that are in the control panel. When I change the Mouse & Touchpad settings they change the settings in the mouse properties but not vice-versa.

I have tried just about every solution I could find..

There is no KH-whatever file in my startup list.

Synaptics drivers for touchpad are up to date, as is the mouse driver.

My mouse is a Engage Optical Mouse, I've had it for about 2 years and I never had a problem with it on my last computer. My current laptop is a Dell Inspiron M531R-5535.

This problem is getting me all worked up and if somebody could help me find a solution it would make my life so much better!
 

My Computer

System One

  • OS
    Windows 8.1
I finally found a solution after searching google high and low for hours. Turns out the Synaptics touchpad drivers over-rule the actual mouse settings.

SOLUTION:
Run>regedit>HKEY_LOCAL_MACHINE>Software>Synaptics>SynTPEnh
Click the Edit tab (next to file, view etc.)
New>Dword
Type in AllowScrollSettings
Right click it, go to modify and set the value data to 1.
Restart your computer and your mouse settings should not be affected by Synaptics touchpad drivers
 

My Computer

System One

  • OS
    Windows 8.1
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