hi this is my first post and i am not very techy. i was attempting to download itunes on to my acer laptop and started to get bogged down with the toolbars and search engines that they dump on you. i am not sure if this is related to problem but there was a window saying my computer was 32bit and i needed to ugrade to to 64 which i agreed to.
it all went badly wrong and i tried to close it down. now when i start up my laptop i get a blue screen, the grey bar at the bottom with the windows logo on fashes, and the wheel spins around. before this screen i was getting a flashing blue screen and it was not allowing me to do anything at all.
i tried a battery pull but that made no difference help
it all went badly wrong and i tried to close it down. now when i start up my laptop i get a blue screen, the grey bar at the bottom with the windows logo on fashes, and the wheel spins around. before this screen i was getting a flashing blue screen and it was not allowing me to do anything at all.
i tried a battery pull but that made no difference help
My Computer
System One
-
- OS
- windows 8