remove every thing and re-install windows or refresh ?

Zaref

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Location
Egypt
hello
my dad asked me to install autocad 2014 on my laptop
but unfortunately it didn't work for some reason but this is n't the problem
after installing autocad my laptop became very very slow
windows explorer keeps crashing , mouse cursor lags very frequently , almost every thing became slower even opening a project in photoshop takes too much time
i just want to get rid of all programs and get a fresh windows
what should i do
refresh pc or remove every thing ??
and wil it ask me to enter a serial number or a product key ?
*my laptop came with windows 8 pre installed
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Inter Core I5 3210M
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 610
    Screen Resolution
    1366*786
    Internet Speed
    1MBpS
    Browser
    Google Chrome
    Antivirus
    Avira
    Other Info
    medical student who enjoys gaming

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
unfortunately i didn't make one :(
will refresh remove all programs ?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Inter Core I5 3210M
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 610
    Screen Resolution
    1366*786
    Internet Speed
    1MBpS
    Browser
    Google Chrome
    Antivirus
    Avira
    Other Info
    medical student who enjoys gaming
Yes of course!But your files will reamin the same way :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro Update 1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell
    CPU
    Inspiron 530S
    Motherboard
    64Bit X64 based Processor
    Memory
    4.5GB Ram
    Graphics Card(s)
    1GB - XFX ONE ATI Radeon HD 5450 - Plus Edition
    Sound Card
    Inbuilt
    Monitor(s) Displays
    Dell Monitor
    Screen Resolution
    1440*900
    Hard Drives
    1*Seagate 150gb + 1*Seagate 320gb
    Cooling
    3 x fans
    Keyboard
    Dell Analog
    Mouse
    Dell USB Mouse
    Internet Speed
    1Mbps, 100kbps Download Speed
    Browser
    Firefox
    Antivirus
    Kaspersky, Norton, Avast, Bitdefender, but Switched off
hmmmmm
looks good
i'll go for it
thanks but what is the difference between it and remove everything ?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Inter Core I5 3210M
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 610
    Screen Resolution
    1366*786
    Internet Speed
    1MBpS
    Browser
    Google Chrome
    Antivirus
    Avira
    Other Info
    medical student who enjoys gaming
Why not just uninstall the auto cad ?
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
the PC became very slow
removing it won't help too much
i just want things to be as they was
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Inter Core I5 3210M
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 610
    Screen Resolution
    1366*786
    Internet Speed
    1MBpS
    Browser
    Google Chrome
    Antivirus
    Avira
    Other Info
    medical student who enjoys gaming
well the only thing is that your apps from windows store will be kept. makes no difference though. its better if u go for a clean install. but i'm not guarenteeing ur license. if there are any other doubts feel free to post !

best of luck ,
Vardhan
 

My Computer

System One

  • OS
    Windows 8.1 Pro Update 1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell
    CPU
    Inspiron 530S
    Motherboard
    64Bit X64 based Processor
    Memory
    4.5GB Ram
    Graphics Card(s)
    1GB - XFX ONE ATI Radeon HD 5450 - Plus Edition
    Sound Card
    Inbuilt
    Monitor(s) Displays
    Dell Monitor
    Screen Resolution
    1440*900
    Hard Drives
    1*Seagate 150gb + 1*Seagate 320gb
    Cooling
    3 x fans
    Keyboard
    Dell Analog
    Mouse
    Dell USB Mouse
    Internet Speed
    1Mbps, 100kbps Download Speed
    Browser
    Firefox
    Antivirus
    Kaspersky, Norton, Avast, Bitdefender, but Switched off
guys
you didn't tell me about the 'remove every thing'
what's the difference between it and refresh
and will it require the serial ?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Inter Core I5 3210M
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 610
    Screen Resolution
    1366*786
    Internet Speed
    1MBpS
    Browser
    Google Chrome
    Antivirus
    Avira
    Other Info
    medical student who enjoys gaming
Both will reset your PC back to windows 8. Both will remove any programs you have installed.

Refresh will keep your documents and files etc and your store apps, remove all will not keep this.

Pretty much as it says on the description below :)
 

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My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
Both will reset your PC back to windows 8. Both will remove any programs you have installed.

Refresh will keep your documents and files etc and your store apps, remove all will not keep this.

Pretty much as it says on the description below :)
and both won't ask for serial ?
and what about this ??Screenshot (23).png
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Inter Core I5 3210M
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 610
    Screen Resolution
    1366*786
    Internet Speed
    1MBpS
    Browser
    Google Chrome
    Antivirus
    Avira
    Other Info
    medical student who enjoys gaming

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
Seems like a lot of complex programs for your PC with 4G of memory. Photoshop itself takes 1G of memory and that is for Elements 8 which I run, newer versions probably take more and Autocad may take even more. Are any of these programs in the start-up menu?

Suggest you uninstall the high consumption programs and see where you are. You could also have some compatibility issues with versions running on 8.1 which would not be uncommon with 8.1. Do you have a decent uninstall program like Revo Uninstaller to do a better job of uninstall as opposed to Control Panel Uninstall?

You might consider listing all the programs that are currently installed including Virus/Malware programs. If your PC was already sluggish before the Autocad install it is possible you had some issues beforehand.

How did you get 8.1?, install yourself, upgrades via the store? You might consider posting a screenshot showing Disk Manager and look and Memory allocation in Task Manager. Is your PC generating errors in Event Viewer?
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
but for the wifi problem every thing was perfect before autocad -i wanted to increase the capacity of C after autocad installation-
i don't have those recovery discs
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Inter Core I5 3210M
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 610
    Screen Resolution
    1366*786
    Internet Speed
    1MBpS
    Browser
    Google Chrome
    Antivirus
    Avira
    Other Info
    medical student who enjoys gaming
but for the wifi problem every thing was perfect before autocad -i wanted to increase the capacity of C after autocad installation-
i don't have those recovery discs

Suggest you uninstall Autocad and work at optimizing from that point. If you upgraded to 8.1 from the MS Store it is very likely you have some issues as a result because many have. Some issues may be minor and possibly some not so minor. Updated drivers has been a common issue after upgrading to 8.1. Installing a complex program like AutoCAD could magnify small conflicts. I had some minor issues to work through after the Store 8.1 upgrade. With no recovery disks you might be somewhat limited with recovery options.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
i'll try making a recovery point from here and refresh pc
if it works well after refresh i'll upgrade to 8.1 then make it my refresh point , if not i'll restore my this recovery point and try to optimize it
what do you think ?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Inter Core I5 3210M
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 610
    Screen Resolution
    1366*786
    Internet Speed
    1MBpS
    Browser
    Google Chrome
    Antivirus
    Avira
    Other Info
    medical student who enjoys gaming
i'll try making a recovery point from here and refresh pc
if it works well after refresh i'll upgrade to 8.1 then make it my refresh point , if not i'll restore my this recovery point and try to optimize it
what do you think ?

Recovery Point? Are you referring to Restore Point? Restore Point does not have anything to do with the Refresh Function as these are two different processes. You might see if you have a Restore Point already there from before the Autocad install because sometimes Restore Points are automatically generated by the system.

As for PC Refresh, make sure you thoroughly understand what happens with the Refresh Option. I am not 100% sure but I believe I have read that depending on the make/model the Refresh Option was compromised after a MS Store upgrade from 8.0 to 8.1 and resulted in missing files needed to complete the Refresh without having a Recovery Disk to insert to recover some missing files. You might also consider creating your own Custom Refresh Image (You can google Custom Refresh Image or search this Forum as there is plenty of info and tutorials as well. It is the recimg utility) You want to make sure you can at least to get back to where you are now. Considering you didn't create your own Recovery Media after purchase you might want to order a Recovery Disk Set before you proceed further then you will be ready for just about anything.

Have you tried uninstalling Autocad to see how the system performs?
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
well if ur pc came preinstalled with win 8 i think u wud have the serial on ur oem logo?
try running the windows 8 setup, ur serial will appear automaticaly
 

My Computer

System One

  • OS
    Windows 8.1 Pro Update 1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell
    CPU
    Inspiron 530S
    Motherboard
    64Bit X64 based Processor
    Memory
    4.5GB Ram
    Graphics Card(s)
    1GB - XFX ONE ATI Radeon HD 5450 - Plus Edition
    Sound Card
    Inbuilt
    Monitor(s) Displays
    Dell Monitor
    Screen Resolution
    1440*900
    Hard Drives
    1*Seagate 150gb + 1*Seagate 320gb
    Cooling
    3 x fans
    Keyboard
    Dell Analog
    Mouse
    Dell USB Mouse
    Internet Speed
    1Mbps, 100kbps Download Speed
    Browser
    Firefox
    Antivirus
    Kaspersky, Norton, Avast, Bitdefender, but Switched off
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