After playing for 5-10 minutes the monitor is shut down

chocolade

New Member
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36
After im playing in this case battlefield bad company 2 or now it was battlefield 4 after like 5-10 minutes i hear my video card is working very hard it's fan and the temperature is like 110-117c.

Then after more 5 minutes or so the monitor is shut down and the pc is frozen i can't click anything only can restart the pc. It's like the pc is in sleep mode but frozen.
I don't have any blue screen before it.

I'm not sure if the problem is drivers like the video card drivers memory or virus.
I have nod 32 did scan last night cleaned 17 threats.
 

Attachments

  • Diagnosis_Files.zip
    1.1 MB · Views: 59

My Computer

System One

  • OS
    windows 8 64 bit
You could boil water on that video card. Better take it easy until you figure it out or you're going to fry your card, could already be damaged.

Can you please fill out complete system specs lower left corner?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Use Killdisk on the hard drive then install Windows.

Also check that the fan on the card is operating well. Clean it and housing if necessary.

Refrain from installing VirtualPC on new install.

Install latest driver for your Microsoft mouse and/or keyboard from their hardware driver site.

Keep this software off of the machine too:

acedrv11 acedrv11.sys Wed Feb 24 05:20:17 2010 (4B84FD61)

If there is no update for the HP Laserjet software compared to what you have now, refrain from installing:

dot4usb dot4usb.sys Mon Jul 13 20:00:20 2009 (4A5BCA94)

Do install the latest video card driver from NVIDIA.com.

Update bios to newest from Gigabyte's site for EX58-UD3R.

Refrain from installing SpeedUpMyComputer junk software.

Refrain from installing McAfee.

Refrain from installing ESET.

Use only Firefox as your browser, with Adblock Edge, Ghostery and Disconnect add-ons. Don't download any torrents unless they are universally praised in comments. Don't click links in e-mails.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
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