hello guys! would love some help, various google search solutions don't seem to either solve my problem, or be quite so relevant to mine, or maybe my search skills just suck 
The following is the best way I can describe whats wrong with my system.
1) Boots up normally, use laptop normally for work, play, nothing is wrong at all
2) Put it to sleep either by power button, right-clicking windows button OR closing lid, and yes, it is Sleep
3) Laptop seems to go to 'sleep' state - the fan sound disappears quite quickly (5 seconds), and the power LED blinks - I've had laptops before and this is very very normal 'sleep' activity so i don't think anything is wrong here
3) 'Wake' laptop by either power button, or opening lid:
- power LED stops blinking and becomes a constant 'on', processor LED starts blinking like normal - at this point it looks like a normal wake
- after about 1-2 seconds, system POWERS DOWN, yes powers down - no sound, hard drive stops, no lights, for about 0.5 seconds
- system boots up again, taking the normal amount of time to power up, from fresh, ie, as if I have just shut down the computer, and started it up again.
4) enter Boot screen
5) sign in to Windows, and all my previous programs, windows, work, will be gone, but otherwise everything will work properly, just like if you started from a fresh boot up
can anyone help with this?
Notes:
prior problem - when going to sleep, system will not 'sleep' but just go into a black screen with the power LED 'on' and no processor LED or any other light, fan still moves tho, and there is no way to fix it other than force restart. Fixed by installing latest Intel drivers for GPU
tested solutions - disabling 'hybrid sleep', saying never hibernate, definitely checked that 'lid' and 'power button' actions are for sleep (not hibernate or anything else), cmd prompt > powercfg -h off, reinstalling all my display drivers to older versions, Windows troubleshooter (selecting power)
seriously, loads of thanks in advance for any help!
The following is the best way I can describe whats wrong with my system.
1) Boots up normally, use laptop normally for work, play, nothing is wrong at all
2) Put it to sleep either by power button, right-clicking windows button OR closing lid, and yes, it is Sleep
3) Laptop seems to go to 'sleep' state - the fan sound disappears quite quickly (5 seconds), and the power LED blinks - I've had laptops before and this is very very normal 'sleep' activity so i don't think anything is wrong here
3) 'Wake' laptop by either power button, or opening lid:
- power LED stops blinking and becomes a constant 'on', processor LED starts blinking like normal - at this point it looks like a normal wake
- after about 1-2 seconds, system POWERS DOWN, yes powers down - no sound, hard drive stops, no lights, for about 0.5 seconds
- system boots up again, taking the normal amount of time to power up, from fresh, ie, as if I have just shut down the computer, and started it up again.
4) enter Boot screen
5) sign in to Windows, and all my previous programs, windows, work, will be gone, but otherwise everything will work properly, just like if you started from a fresh boot up
can anyone help with this?
Notes:
prior problem - when going to sleep, system will not 'sleep' but just go into a black screen with the power LED 'on' and no processor LED or any other light, fan still moves tho, and there is no way to fix it other than force restart. Fixed by installing latest Intel drivers for GPU
tested solutions - disabling 'hybrid sleep', saying never hibernate, definitely checked that 'lid' and 'power button' actions are for sleep (not hibernate or anything else), cmd prompt > powercfg -h off, reinstalling all my display drivers to older versions, Windows troubleshooter (selecting power)
seriously, loads of thanks in advance for any help!
Last edited:
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Dell Inspiron 3537
- CPU
- i7 4500u
- Memory
- 8GB
- Graphics Card(s)
- AMD Radeon 8850m
- Screen Resolution
- 1366x768
- Hard Drives
- 1TB 5400rpm
