I have an HP Envy dv7 laptop running windows 8.1 I forgot my windows password so I made a 3rd party password reset disk. I changed the bios to legacy and disabled secure boot. The disk wouldn't load so I set the bios back to the original settings. Now I hear the chime that windows has loaded but there is a black screen. Anyone run into this problem before? Thank you in advance for any help.
My Computer
System One
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- OS
- Windows 8