Windows 8 and 8.1 Forums


No video when Windows boots

  1. #1


    Posts : 3
    Windows 8

    No video when Windows boots


    I have an HP Envy dv7 laptop running windows 8.1 I forgot my windows password so I made a 3rd party password reset disk. I changed the bios to legacy and disabled secure boot. The disk wouldn't load so I set the bios back to the original settings. Now I hear the chime that windows has loaded but there is a black screen. Anyone run into this problem before? Thank you in advance for any help.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,627
    win8.1.1 enterprise


    hello, at the black screen can you use the keyboard and do alt+ctrl+del to open taskmanager ,if yes, go to file and run new task ,in there type in, explorer.exe ,hit enter
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8


    When I push the power button, the hp logo comes on then black screen. Then the sound file that indicates windows has loaded the login screen plays. That's all I get.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,627
    win8.1.1 enterprise


    ok, sound like a LCD screen issue ,I would try hooking it to a regular computer monitor or a tv to see if it puts out a signal to them
      My System SpecsSystem Spec

No video when Windows boots
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