Windows 8 and 8.1 Forums


Black screen on windows 8.1 startup

  1. #1


    Posts : 2
    Windows 8.1 home

    Black screen on windows 8.1 startup


    Good morning,
    always it happens that on the startup of windows 8.1 (and also when it was installed windows 8 before the windows 8.1 upgrade) after the republic of gamers logo and before the appearance of the lock screen, the monitor remains completely black for 5 minutes about (after that appears the lock screen and windows works again well). Usually Windows starts itself in 10 seconds about. During the black screen commands don't works. Can be the use of cc cleaner, that cleaning temporary files, creates this problem? I tried to reinstall the last version of the Nvidia display drivers but nothing changed. I took away all those unuseful programs from the windows startup. What can I do? Thanks and I'm sorry for my bad English.

    I have a Asus ROG G750JX-CV200H Notebook bought 2/3 weeks ago:
    Windows 8.1 home
    Core i7 4700HQ
    RAM 16GB DDR3
    Nvidia GeForce GTX 770M
    HDD 750GB 7200rpm

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 1,034
    Windows 7 x64/ Windows 8.1 x64


    Hi, Welcome to Eight forums.

    Issue could be mixed set of graphic card drivers. Your PC might be downloading the vendor's drivers and hardware drivers together. Also, windows makes a backup copy of the drivers and puts them into its driver store for you and keeps putting it back on your system if the driver is deleted. You need to go into control panel, disable the autoinstall of device drivers, uninstall the video driver,
    reboot, and install with the vendors setup program and reboot. Then enter control panel and re-enable the autoinstall of the drivers again.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1 home


    Good morning,
    I solved the problem reinstalling manually the graphic drivers through a clean installation. I installed the last version of ccleaner. I disactivated some unuseful startup services through msconfig.

    Thank to all for the support
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 1,034
    Windows 7 x64/ Windows 8.1 x64


    Nice to know that the issue got resolved. Congrats
      My System SpecsSystem Spec

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