Windows 8 and 8.1 Forums


Windows 8.1 bios crash?

  1. #1


    Posts : 10
    Windows 8.1

    Windows 8.1 bios crash?


    Hi, I was installing nvidia gfx card update today when my computer crashed. When I went and restarted it and tried signing in I get preparing windows forever and nothing seems to happen.

    So I held shift and pressed restart to get to the troubleshoot/bios menu and then click troubleshoot when I click anything in there such as restart in safe mode or open cmd in order to run a scandisk my computer seems to crash and go to a black screen but the blue light indicating power on my computer stays on.

    My OS is installed on a ocz ssd and the only thing I can think of is that my harddrive died. Is there anyway to fix this im sure you guys know way more then I do.

    Here is a video of what is happening

    https://www.youtube.com/watch?v=NOSirVklVVM

    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    I doubt that your SSD died. That would be too coincidental with your installation attempt. Anyway, did you try to back out that new hardware install and return your PC to the previous hardware configuration that worked?
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    Windows 8.1


    I wasn't installing any new hardware, I was just trying to install a nvidia driver update for my slied gtx570s and it crashed. I have my windows 8.1 installed on the ssd and the rest of my files on a samsung 2tb hd.

    Anything I try to do in the windows bios menu just crashes the PC...
      My System SpecsSystem Spec

  4. #4


    Posts : 2,191
    Windows 8.1


    I was installing nvidia gfx card update
    OK, sorry I misunderstood your issue. I thought you were actually updating your graphics card because I didn't see the word driver mentioned. Anyway, your youtube video does not show a true bios view (as far as I can tell). With that said, I would try the following if you have a true bios option available for my suggestion:

    Move your monitor cable to the integrated graphics port on your mobo (if available)
    Power on your PC and access your BIOS directly from the splash screen (usually an F key or ESC key)
    Set your graphics to integrated (if you have such a setting)
    Save those settings and exit your BIOS
    Reboot if necessary and see if you can get into Windows

    I will offer another apology in advance if I'm still not getting your issue and my suggestion is not useful.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    If you can put the SSD in another computer, go to \Windows\Minidump and Take Ownership of the folder and then files inside.

    Attach the files here and leave SSD in other computer for now.

    Before doing that, you might try to set Optimized Defaults in problem machine bios.

    (What your video shows is not bios at all. There is no such thing as "Windows 8 bios.")

    Bios is your motherboard's low level settings and features for the board to function. It is completely independent of the operating system; any operating system.
      My System SpecsSystem Spec

  6. #6


    Posts : 10
    Windows 8.1


    I don't have another computer to put the ssd in unfortunatly. I moved my dvi to the dvi output on my motherboard but I don't see a bios screen when my computer turns on and can't access any bios. The computer boots straight into the windows 8 log in screen after about 15 seconds. This changed at some point maybe due to fast boot windows 8 option i'm not entirely sure. I use to be able to access the ASRock motherboard when it showed the screen before windows boot.

    Not sure how to access it..
      My System SpecsSystem Spec

  7. #7


    Posts : 2,191
    Windows 8.1


    You are on the right track now! However, if you have previously set your BIOS to ultra-fast boot (if that option exists), you will not be able to access your BIOS on boot. To get back the splash screen and normal boot options you might have to clear your cmos to bring your bios back to defaults. Once done, then the splash screen should appear. If you need some help in doing that, we need either the make/model of your PC or the specific mobo you are using (if home built). This will be my last post for tonight but I'm sure someone will step in to help you. If not, I'll respond in the AM.
      My System SpecsSystem Spec

  8. #8


    Posts : 10
    Windows 8.1


    I reset the cmos on my motherboard and got into the bios and this seemed to fix not being able to boot into safemode and all other options in windows troubleshoot. I went into windows troubleshoot advance repair and clicked startup repar it did some things and then started up straight to a black screen and I can no longer access that menu :/

    I also do not see any area to set my graphics card to my integrated graphics card in my bios.

    At least we made some progress, i'm going to bed as well but thanks for the help so far.
      My System SpecsSystem Spec

  9. #9


    Posts : 2,191
    Windows 8.1


    What is the make/model of you ASRock mobo? I'll find it!
      My System SpecsSystem Spec

  10. #10


    If you can not find that option in the BIOS you can take video card out and it should boot with onboard graphics.
      My System SpecsSystem Spec

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Windows 8.1 bios crash?
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