Windows 8 and 8.1 Forums


Windows 8.1 won't send PDF's emails

  1. #1

    Windows 8.1 won't send PDF's emails


    I just upgraded to Windows 8.1 because Microsoft said Quickbooks Pro 2012 would work. Well, it won't!! I still can't send PDF's in an email or save a report in the PDF format. PLEASE, can someone give me things to try?

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by huey714 View Post
    I just upgraded to Windows 8.1 because Microsoft said Quickbooks Pro 2012 would work. Well, it won't!! I still can't send PDF's in an email or save a report in the PDF format. PLEASE, can someone give me things to try?
    Are you using the Metro pdf program or Adobe Reader ?

    What email are you using ?
      My System SpecsSystem Spec

  3. #3


    I know it's not a Metro pdf program. When I go into Quickbooks I click on all the customers statements that need to be sent out and Quickbooks attaches them as a PDF file to a cover letter and then are emailed through my Hotmail account. This has always worked with no problems what so ever until I got a new laptop which came with Windows 8. That's when the problem started. I could not email the statements and also could not save any reports in the PDF format. I do have Adobe Reader but I don't really think Quickbooks goes through it. Might be wrong on that but I'm just not sure. And Adobe Reader is up to date.
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by huey714 View Post
    I know it's not a Metro pdf program. When I go into Quickbooks I click on all the customers statements that need to be sent out and Quickbooks attaches them as a PDF file to a cover letter and then are emailed through my Hotmail account. This has always worked with no problems what so ever until I got a new laptop which came with Windows 8. That's when the problem started. I could not email the statements and also could not save any reports in the PDF format. I do have Adobe Reader but I don't really think Quickbooks goes through it. Might be wrong on that but I'm just not sure. And Adobe Reader is up to date.
    Quickbooks probably has its' own pdf options.

    I don't use Quickbooks so I really can't help.

    Someone will be along that can help.

    Sorry I couldn't help.
      My System SpecsSystem Spec

  5. #5


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Try using CutePDF to print to a pdf. It basically installs as a printer, then you would just have to attach the "printout", which is the pdf file. As for attaching to hotmail, you would probably be better in using a desktop program like Mozilla's Thunderbird for email, then through the Windows Live web portal, if that is how you are going into your email.
      My System SpecsSystem Spec

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