Windows 8 and 8.1 Forums


Having a problem with my mouse freezing then unfreezing.

  1. #1


    Posts : 13
    Windows 8.1 Pro x64

    Having a problem with my mouse freezing then unfreezing.


    Windows 8.1 Pro x64

    This is a significant issue and I'm having a lot of trouble finding a solution online. According most sources I look at, it seems that people are usually unable to figure out what the problem is.

    I am among those people. I've tried everything that a normal user probably can try. I've checked the Device Manager, tried it with "Allow windows to turn this device off to save power" disabled for USB ports. I've tried reinstalling Windows entirely, and from different discs. All to no avail.

    At this point I'm starting to suspect either my system has incompatibility with Windows 8 (my system came with 7), but Origin (my PC manufacturer) said it should be fine. It doesn't matter which USB port I put it in, the issue is still there.

    The only thing I can think of now is it might be my mouse. It's an old black Dell laser mouse. But I would like to be for sure before going out and buying a new one. This seems to be a recurring issue among Windows 8 users, so I have a feeling that it may not be the mouse as much as the OS.

    It often makes the sound of hardware being disconnected/reconnected as well, but not always.

    Is there any way to pinpoint what the issue is?

    Thanks in advance.

    Edit: Updated my system info in profile.

    Alex

      My System SpecsSystem Spec

  2. #2


    Posts : 467
    Windows 8 Pro


    if it's a wired mouse and you have no issues with any other USB devices doing the same and it only happens when you are moving the mouse , it sounds like there is a connection break in the connecting wire somewhere that you 'hit' in a certain position.

    Maybe you could borrow a spare from someone or buy a cheap replacement to see if it happens with them too.
      My System SpecsSystem Spec

  3. #3


    Posts : 13
    Windows 8.1 Pro x64


    I don't think it's the cord. It looks perfectly fine.

    Need to add - This issue did not exist before upgrading to Windows 8.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    It's the cable; a wire is breaking. Do yourself a favor and get a nice Logitech wireless. M510 is nice, so is M310 for something a little cheaper.
      My System SpecsSystem Spec

  5. #5


    Posts : 13
    Windows 8.1 Pro x64


    I really doubt it. I mean, any inputs that should have gone through when the freezing happens, goes through after the freezing is over. I figure if the cable had an issue, the data would be completely lost.

    So, for example, if I jerk the mouse around when it's frozen, the computer will respond to all that movement and everything will happen at once when it starts responding again.

    That's an important note I should have put in the original post. Inputs I do when it's "disconnected" go through after it "reconnects". The data is not lost, only delayed until it reconnects.

    This leads me to believe the issue is more complicated.
      My System SpecsSystem Spec

  6. #6


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    That's probably even more of a reason to justify:
    Quote Originally Posted by Wullail View Post
    Maybe you could borrow a spare from someone or buy a cheap replacement to see if it happens with them too.
    I mean, if you tell us a test mouse did the same thing, then we can take necessary steps to fix it.

    Anyway, is that really your motherboard? It is coming up as a laptop one. Did you rig it into a desktop case?
      My System SpecsSystem Spec

  7. #7


    Posts : 13
    Windows 8.1 Pro x64


    Well I was just avoiding that because I really don't have the means to but a new anything. Being that I'm totally dependent on my dad who really does not give a damn about computers, so he'll be sure to just be irritated by the issue.

    Well anyway, I guess I'll see what I can do about it. And yes, that is the laptop motherboard which is in my laptop computer (EoN 17S is just Origin's name of their laptop, which is really just a CLEVO chassis filled with whatever they put in it).
      My System SpecsSystem Spec

  8. #8


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Oh ok. In your specs for computer type it says PC/Desktop. It just threw me off.

    The issue is very likely your cpu being massive overclocked at 4.8 GHz from 2.5 GHz. I'm surprised it doesn't crash 20x a day like that.
      My System SpecsSystem Spec

  9. #9


    Posts : 13
    Windows 8.1 Pro x64


    That's just what Origin says it's at if you max it out. I personally have never been able to reproduce such speed. I haven't seen it go over 4.5 under load. It typically stays under 1.5 when idle. 4.8 is just it's max turbo boost. If it's ever reached that speed I'm sure it was only very momentarily.
      My System SpecsSystem Spec

  10. #10


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Nevertheless, it stands out as a drastic issue, since max Turbo frequency is 3.5 GHz.
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Having a problem with my mouse freezing then unfreezing.
Related Threads
Hello. Recently got a new computer, though not a new mouse, as i've used this mouse for a while now and it worked fine without any freezing/stutter on my other Windows 8.1 PC. Anyway, the problem is very random, but from time to time the mouse pointer freezes for a split second, and comes...
Freezing Mouse Pointer in General Support
The following is a copy/paste from the Windows 7 forum: This is exactly what I am experiencing! Right down to the "tee-dunk" tone. Has anyone figured this out yet? Cheezit hasn't responded since he has gotten a new mouse. My story: I updated to Windows 8 from XP when they were...
Windows 8 freezing problem help! in BSOD Crashes and Debugging
I had run the "appdiagnostic" to fix metro app problems. It told me to restart. So I did. Everything was as it should of been. Got the login screen and logged in. Once that was done,the laptop freezes after around 15 seconds. Doesn't matter if is at the lockscreen,login,metro, or regular...
Solved ASUS Freezing Problem in General Support
I recently bought a new ASUS K55N-DS81 laptop and its been working fine since I got it but today (April 21st, 2013) while browsing in firefox the computer froze completely, it was restarted by pressing the button and afterwards only the ASUS splash page would load with the circle loading animation,...
Solved K40IN laptop freezing problem in BSOD Crashes and Debugging
Hi, Anyone can help me to solve my K40IN laptop freezing problem. I just installed Windows 8 Pro and it freeze every 10-30 minute. Thx.8405
I've been running Windows 8 RP on a my laptop (clean install) since the day after it was released and it has been randomly locking up most of the time. I have rebuild once but the problem continues. It seemed to be that the HDD would stop responding when this happened so I wouldn't get any logs...
Another windows 8 freezing problem.. in BSOD Crashes and Debugging
I posted another thread because I think mine is bit different than others. It is very random. Once it occurs, the mouse is perfectly move-able. However, I can't click on things, but strangely, I can click some of them. If I press ctrl+alt+del, the screen turns blue like normal, but doesn't give...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook