Windows 8 and 8.1 Forums


How Do I Reset my Pc ?

  1. #1


    Posts : 23
    Windows 8

    How Do I Reset my Pc ?


    My System is not getting shut down. When i click Shut down it will get restarted after few minutes. no external storage is been detecting by the pc like hdd,pendrives etc.and also i cant even reset the pc.. for more than 1 hour i sit still.. it just shows the below pic. somebody please help me to solve the issue

    Click image for larger version

      My System SpecsSystem Spec

  2. #2


    Sorry to read you're having big problems, Ajmal.

    Is this an ugrade via the Store? Fresh install? Downloaded install? Do you have recovery partition or discs?

    If it's been going an hour, I would hard reset it and try to get into safe mode with networking. Then proceed with recovery.
      My System SpecsSystem Spec

  3. #3


    Posts : 23
    Windows 8


    Quote Originally Posted by HippsieGypsie View Post
    Sorry to read you're having big problems, Ajmal.

    Is this an ugrade via the Store? Fresh install? Downloaded install? Do you have recovery partition or discs?

    If it's been going an hour, I would hard reset it and try to get into safe mode with networking. Then proceed with recovery.
    My laptop was brought from foreign and it was an assembled one[win 8]. there are no installation cd's. only i have is recovery media suite dvd's which i have been burned from the laptop itself.

    how to reset safemode with networking ?
      My System SpecsSystem Spec

  4. #4


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Have you make the OEM manufacturer's Recovery Disks?

    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD. (Windows 8 only)
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8 (Windows 8 only)




    I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
    How to make Toshiba Recovery disks.
    Toshiba How-To: Create System Recovery Media DVDs on a Windows 8 Laptop - YouTube
    Toshiba How-To: Understanding Windows 8 system recovery options - YouTube
    Creating Recovery Media for Windows 8 - TOSHIBA FORUMS
    or
    You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
    Toshiba Service Portal - Laptop Recovery Media Services - Toshiba
      My System SpecsSystem Spec

  5. #5


    UK
    Posts : 333
    Windows Server 2012 R2 / 8.1


    ^^ i recommend going through the information above, good post.

    regarding to booting to safe mode with networking This should help:

    Advanced "Startup Settings" - Boot to in Windows 8

    Cheers,
    Harry
      My System SpecsSystem Spec

  6. #6


    Posts : 23
    Windows 8


    Thanks All.. Let me have a try
      My System SpecsSystem Spec

  7. #7


    Germany/Florida
    Posts : 4,514
    Vista and Win7


    A refresh would be another option.

    Refresh Windows 8
      My System SpecsSystem Spec

  8. #8


    Posts : 23
    Windows 8


    Its solved. I've tried reseting with the recovery media disc and it works. Thanks all.. Cheeers
      My System SpecsSystem Spec

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