This service isn't available right now

s660117

New Member
Messages
3
Hi,
I just bought my daughter a Windows 8 HP Pavilion 17. During setup, we entered a local password for her account on the laptop. She has not registered a Microsoft Account, so the password entered is a local one. But now, if I try to change the password, I am told "This service isn't available right now - Please try again later". This error has persisted for several days.
Any help would be appreciated,
Thanks,
s660117
 

My Computer

System One

  • OS
    windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell
    CPU
    Intel Core i3
    Motherboard
    ?
    Memory
    6 GB
    Graphics Card(s)
    Intel HD
    Browser
    Firefox
    Antivirus
    Kaspersky
Type services.msc in Start, then press Enter.

See if User Profile service is started. If not, set it to Automatic and start it.

If you can't start it, do the same as above for Remote Procedure Call, first.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Thanks for your reply, MasterChief.
I executed services.msc and found that both the User Profile service and the Remote Procedure Call service were started. The RPC locator service, however, was marked as Manual, so I started it. This had no effect on the problem - I am still getting the message documented above.
s660117
 

My Computer

System One

  • OS
    windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell
    CPU
    Intel Core i3
    Motherboard
    ?
    Memory
    6 GB
    Graphics Card(s)
    Intel HD
    Browser
    Firefox
    Antivirus
    Kaspersky
ectech,
Thanks for your reply.
I compared the services.msc list against the list in the tutorial and made 11 modifications, which had no effect. l also discovered that I had some services, other than those for HP, etc, which were not on the list and that I was missing five that were.
Then, for no good reason, I clicked on Review your computer's status and resolve issues in the Control Panel. When I did, I was prompted for a password, which I entered. After that, I was able to access the change password screen.
I also discovered that a Microsoft account had been created.
So... my problem is fixed although I don't know how.
s660117
 

My Computer

System One

  • OS
    windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell
    CPU
    Intel Core i3
    Motherboard
    ?
    Memory
    6 GB
    Graphics Card(s)
    Intel HD
    Browser
    Firefox
    Antivirus
    Kaspersky
Hi,

I was having problems syncing my OneDrive and googled the issue and ended up here. I just want to thank you for mentioning Review your computer's status and resolve issues. After several sleepless nights, I finally resolved the issue thanks to you!

I was losing the will to live and was on the verge of taking my computer to the laptop witch doctor (they always make my laptop worse) or doing some drastic stuff with my files.

Thank you! Thank you! Thank you! Have a great day, week, year and life in general. Many thanks! :)

ectech,
Thanks for your reply.
I compared the services.msc list against the list in the tutorial and made 11 modifications, which had no effect. l also discovered that I had some services, other than those for HP, etc, which were not on the list and that I was missing five that were.
Then, for no good reason, I clicked on Review your computer's status and resolve issues in the Control Panel. When I did, I was prompted for a password, which I entered. After that, I was able to access the change password screen.
I also discovered that a Microsoft account had been created.
So... my problem is fixed although I don't know how.
s660117
 

My Computer

System One

  • OS
    Windows 8
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