How do I get HP Oj Pro 8500A to print with 8.1 on my Lenov

jcparke3

New Member
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I recently installed 8.1 on my new Lenovo. I added the HP printer control app; however, when I attempted to print, I got a "printer offline message." Not sure what is happening, because I installed 8.1 on my HP Pavilion and my Home desktop and I am able to print wireless and wired without a problem.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
Look in device manager and see if the driver installed correctly.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP ENVY 700-074
    CPU
    Intel Core i5 4430 @ 3.00 GHz
    Motherboard
    MS-7826 (Kaili)
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GeForce GT 740
    Sound Card
    Integrated IDT 92HD68E2 Audio
    Monitor(s) Displays
    Samsung S27C230B
    Screen Resolution
    1920 x 1080
    Hard Drives
    240 GB Kingston SSDNow V300 Series
    PSU
    stock
    Case
    stock
    Cooling
    stock
    Keyboard
    Logitech K520
    Mouse
    Logitech M310
    Browser
    Fire Fox
    Antivirus
    Eset Smart Security 7
Go to devices and printers, find your printer right click, uncheck use printer offline!
 

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
    Internet Speed
    30 down 3 up
    Browser
    Explorer 11
    Antivirus
    NIS and Malwarebytes
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