Windows 8 and 8.1 Forums


How to get screen to blank and windows 8.1 to nap

  1. #11


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    How to see what woke the computer last: Lastwake Command - Windows 7 Help Forums

    Prevent devices from waking your computer: Devices - Allow or Prevent to Wake Up Computer - Windows 7 Help Forums

    Do any of these help?

      My System SpecsSystem Spec

  2. #12


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Quote Originally Posted by Gloosecap View Post
    I've used Norton products since '92 ... nay, this is not Norton's fault. This is usually the avenue one takes when we can find nothing else.
    lol nah, it's first step always 100% of time when I give advice for any computer problem ever.

    It is the reason why bsod analysts use the term "notorious" when describing any known defective driver; stems from "Norton".
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  3. #13


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Want to test it? Use Revo Uninstaller free to COMPLETELY remove Norton (Using uninstall option>Advanced Mode). Restart, and try sleep.
    Link: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

    Then either install another AV program, or call MasterChief a liar and reinstall Norton. Whatever you do, just don't call me names
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  4. #14


    Thanks for the reply(s) and efforts. Of course I'm unable to say an update from Norton cannot be the culprit but I'm also unable to say a Windows update isn't the culprit either. But having been through the "uninstall Norton" too many times before, you'll understand why I'm slow to accept that suggestion right off the cuff.

    I will take that course if there is nothing else that you folks can think of.

    I'm slow to use Registry cleaners but what do you folks feel about those and would you recommend them?

    Again, I appreciate your feedback.
      My System SpecsSystem Spec

  5. #15


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Understandable, since everyone has their own opinions, especially about Antivirus programs.

    Does the 'lastwake' command help pinpoint the issue, or does your computer not log the info? This is from post 11

    Also, I do not recommend registry cleaners, as windows 8 is pretty slim and it isn't required. But if you have an urge that you must scratch, the best is Ccleaner. But be careful. You've been warned
      My System SpecsSystem Spec

  6. #16


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Quote Originally Posted by Gloosecap View Post
    Thanks for the reply(s) and efforts. Of course I'm unable to say an update from Norton cannot be the culprit but I'm also unable to say a Windows update isn't the culprit either. But having been through the "uninstall Norton" too many times before, you'll understand why I'm slow to accept that suggestion right off the cuff.

    I will take that course if there is nothing else that you folks can think of.
    Ok, so the problem on your machine becomes the problem for everyone else, until you decide to try the most obvious thing to try first?

    That's not good troubleshooting procedure or even considerate to people trying to help.

    The results of removing Norton are invaluable, regardless of the outcome. For one, simply, I'm not interested in looking at the machine with it on there. If it's gone, and the issue still persists, I will fix it for you then.

    I am able to say Windows Update for sure 100% is not the culprit.

    Quote Originally Posted by DustSailor View Post
    Then either install another AV program, or call MasterChief a liar and reinstall Norton. Whatever you do, just don't call me names
    baaaaahhhahaha meh - I made no claims about anything to be called a liar, in any case. lol
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  7. #17


    Lastwake gives the following -
    History Count - 1
    Wake history 0
    Wake source count - 0

    And Masterchief --- I'll take your advice and remove Norton. On my way to work so will give your suggestion a whirl later. Thanks for the advice. :-)
      My System SpecsSystem Spec

  8. #18


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Did it give any type, such as a device? If not, then it likely is a program installed.
      My System SpecsSystem Spec

  9. #19


    Posts : 126
    windows 8.1 pro


    hey, this issue has a lot to do with what programs you have open at the time. for instance, if you have audio playing, like windows media player or something like that, it will keep your computer so alert that it won't even blink (black screen) or fall asleep ever.

    try closing certain apps, and you will find out what is giving your PC insomnia. Another thing to try: log off your account (Windows key+L), and log into another user account that doesn't have apps running. That might get your PC off its fixation on the audio playback that is keeping it too alert, without requiring you to shut down any apps.

    by the way, do you have a mouse or other peripherals plugged into the USB outlets? that can also interfere with sleep. On my computer (desktop) the front USBs interfere with computer sleep, and the back ones don't give me so much grief.
      My System SpecsSystem Spec

  10. #20


    Dustsailor - no devices given.
    Shmu - no Media player(s) opened. I have some type of little tyke plugged into the USB port for this Logitech M560 mouse. I could try ripping this thing out of the USB port and try that.
    And last but of course not least - uninstalling (completely uninstalling Norton 360) did nothing to fix this issue. Boy, that surprised me!!!???! :-)
      My System SpecsSystem Spec

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How to get screen to blank and windows 8.1 to nap
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