Windows 8 and 8.1 Forums


winsat won't run in Windows 8.1 Pro w/Media Center

  1. #1


    Bradenton, FL
    Posts : 11
    Win 8.1 Pro x64 media center

    winsat won't run in Windows 8.1 Pro w/Media Center


    Hi,

    When I run winsat formal -reset -v from an elevated powershell or cmd window, it completes in less than a second and produces no xml files. I have tried without success:

    1. Clean boot
    2. Safe boot
    3. Updated video driver
    4. Uninstalled all codecs with autoruns

    I think the problem might be related to failure to run the NT Kernel Logger but I don't know what process could be tying it up.

    I have attached the winsat log.

    Ideas, anyone?
    winsat won't run in Windows 8.1 Pro w/Media Center Attached Files

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    I dunno. I see a reference to "Basic Display" awfully close to VEN_8086&DEV_0A16.

    Are you sure you have the latest driver installed for your Intel HD video adapter?

    I'd be inclined to remove Bitdefender to test, if you care enough about it to try.
      My System SpecsSystem Spec

  3. #3


    Bradenton, FL
    Posts : 11
    Win 8.1 Pro x64 media center


    The graphics adapter is an Intel 7260. The driver rev is 16.6.2.1 (dated 10/31/2013) which I am pretty sure is the latest.

    I will try uninstalling Bitdefender. I can live without the WEI specs, but I would like to know what they are for comparison purposes. Also, it just bugs me when things don't work as they should.

    Thanks for the comeback.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    You're welcome.

    Try as Ed Rhee suggests.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,360
    Windows 8.1 Enterprise


    Try this.. from an elevated command prompt..

    Code:
    Winsat formal -restart clean
    All formal assessments will save the data (xml files) in %WINDIR%\performance\winsat\datastore.
      My System SpecsSystem Spec

  6. #6


    Bradenton, FL
    Posts : 11
    Win 8.1 Pro x64 media center


    Thanks to you both.

    No joy yet I'm afraid. WinSAT prepop does not generate the XML files, which is the heart of the problem. I do like the presentation you get with Rhee's get-WmiObject approach though.

    WinSAT formal -restart clean unfortunately does nothing because the datastore is already clean.

    What do you think about rebuilding the WMI repository?

    I haven't had a chance to try uninstalling Bitdefender yet. I'll post the result when I do.
      My System SpecsSystem Spec

  7. #7


    Posts : 1,360
    Windows 8.1 Enterprise


    Programs like BitDefender will interfere with WinSAT assessment tests. It is important to at least disable BitDefender while attempting to populate various WinSAT results.

    Quote Originally Posted by cafalstrom View Post
    WinSAT prepop does not generate the XML files, which is the heart of the problem.
    Prepop should have generated XML files during initial setup of the system. Since you are attempting to update the display driver these files need to be deleted then recreated using WinSAT formal -restart from %WINDIR%\performance\winsat\datastore.

    I do like the presentation you get with Rhee's get-WmiObject approach though.
    The Powershell command used here is gathering data contained within the already present XML files.

    **Taken from the log you posted.. "Error: Unable to start the Kernel Event Tracing Log"**

    Here is another issue, this occurs when the log files needed to perform Kernel Event Tracing are at maximum size.

    Open Event Viewer > navigate to Applications and Services Logs > Microsoft > Windows > Kernal-EventTracing

    Check through the entries to see which errors or warnings are reported.

    What do you think about rebuilding the WMI repository?
    You can try to see if this will help.
      My System SpecsSystem Spec

  8. #8


    Bradenton, FL
    Posts : 11
    Win 8.1 Pro x64 media center


    Hi ectech! Some very cogent replies!

    I completely uninstalled Bitdefender and WinSAT still does not work.

    Running WinSAT formal repop does not generate either the XML or the etl file in the datastore directory. To be clear, there are no files there. The same is true when I run WinSAT formal -reset -v.

    As for "Error: Unable to start the Kernel Event Tracing Log" the event log is pointing to the problem:

    Warning: The backing-file for the real-time session "NT Kernel Logger" has reached its maximum size. As a result, new events will not be logged to this session until space becomes available. This error is often caused by starting a trace session in real-time mode without having any real-time consumers.

    I don't know what to do about this event. I have plenty of physical resources: almost 4 GB of free physical ram and ~ 250 GB of free space on the SSD.

    Is there a way I can increase the size of the backing store?

    Thank you for sticking with me on this.
      My System SpecsSystem Spec

  9. #9


    Posts : 1,360
    Windows 8.1 Enterprise


    Before we get into anything else I think you should verify the integrity of the OS. Run through the following commands first, then we can proceed.

    1) Press + X > select Command Prompt (Admin) > Type each command below then press enter.

    a) Dism /Online /Cleanup-Image /StartComponentCleanup
    b) Dism /Online /Cleanup-Image /Restorehealth
    c) SFC /scannow

    After you have finished, download & run the attached file as Admin. Please attach the logs to your next post.
    winsat won't run in Windows 8.1 Pro w/Media Center Attached Files
      My System SpecsSystem Spec

  10. #10


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Tried deleting all event logs in all 4 categories, in Event Viewer?
      My System SpecsSystem Spec

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winsat won't run in Windows 8.1 Pro w/Media Center
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