Windows 8 and 8.1 Forums


"Asus Installation Wizard" keeps launching from apps menu

  1. #1


    Posts : 1
    Windows 8.1

    "Asus Installation Wizard" keeps launching from apps menu


    Hi, I just got an Asus R510DP-FH11 laptop (Newegg.com - ASUS R510DP-FH11 AMD A-Series A10-5750M (2.50GHz) 8GB Memory 750GB HDD 15.6" Notebook Windows 8 (64 bit)) and, after installing a bunch of updates, got Windows 8.1.

    Last night I started getting a strange issue, and I can't find anything about it on google. When I bring up the start menu, scroll down to the apps menu, and move the mouse at all, it instantly brings me to the desktop where "Asus Installation Wizard" will launch and then immediately tell me that I don't have the supported hardware (even though the Asus Live Update program tells me everything is fine and up to date). I can close it, but it just happens again and again when I visit the apps menu, and ONLY when I visit the apps menu. It doesn't happen on startup or any other time.


    Nevermind what the actual program is doing, I can't seem to find out how to stop it from launching. I cannot do anything in the apps menu because of this.


    Hopefully someone can shed some light on this.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Let's have a look at the setup. Here's how to show us:

    Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  3. #3


    Posts : 2,627
    win8.1.1 enterprise


    Hello and welcome to eightforums ,not sure why wizard is acting the way it is ,but,try right click on the app's icon and chose pin to start or taskbar if the option exist ,and see if they will then run fro, that location
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by MrBlue56 View Post
    Hi, I just got an Asus R510DP-FH11 laptop (Newegg.com - ASUS R510DP-FH11 AMD A-Series A10-5750M (2.50GHz) 8GB Memory 750GB HDD 15.6" Notebook Windows 8 (64 bit)) and, after installing a bunch of updates, got Windows 8.1.

    Last night I started getting a strange issue, and I can't find anything about it on google. When I bring up the start menu, scroll down to the apps menu, and move the mouse at all, it instantly brings me to the desktop where "Asus Installation Wizard" will launch and then immediately tell me that I don't have the supported hardware (even though the Asus Live Update program tells me everything is fine and up to date). I can close it, but it just happens again and again when I visit the apps menu, and ONLY when I visit the apps menu. It doesn't happen on startup or any other time.


    Nevermind what the actual program is doing, I can't seem to find out how to stop it from launching. I cannot do anything in the apps menu because of this.


    Hopefully someone can shed some light on this.
    I would uninstall the Asus Live update! that program causes plenty of problems with our G Series NB. If you need to update drivers just go to Asus Support Download page and get the ones you want
      My System SpecsSystem Spec

  5. #5


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    I would also recommend uninstalling it, I did on my ASUS K75DE. You may have to use task manager to kill the process or see if you can turn it off from the notifications area so you can access the start screen.
      My System SpecsSystem Spec

"Asus Installation Wizard" keeps launching from apps menu
Related Threads
Hi all, So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)). I have tried to load all of the options -- and none successfully load. I also end up at...
I don't know if any of this is related, but I wanted to provide as much information as I could for you gurus to deal with. So here's what happened: I left my ASUS K55A laptop in sleep mode. I opened the lid to wake it up, logged in, and then everything started to load really slowly. This hasn't...
Hi, I'm using Windows 8.1 x64 and I'd like to add to the MAIN menu of context menu (just right-clicking) the options to create a New Folder and a New Text Document. Right now I have to go to the "New" option and then select Folder or Text Document. Thanks! :party:
I just saw this on a new HP laptop I am working on, it actually makes a kind of Program Menu, so if you don't want a full Start Menu like Windows 7, you can use this to just have links to your Programs: 32513 The HP Quick Start Application (Windows 8) | HP Support Installation Causes a...
Recently upgraded to Windows 8, "as upgrade". Errors occured when trying to launch game after install. Deleted game files and completely reinstalled SC2 HOTS and coming up with same exact errors. Reinstalled Video Drivers, tried adjusting paging file. "Ran fixer for game files". Out of ideas......
Hi all just a tip if you are installing as a vm on vmware. Select W7 as the operating system and choose I WILL INSTALL THE OS LATER. Don't use the easy create guest OS wizard in this case. If you don't do this the install will fail with Unable to read product key from setup xml script. ...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook